Apprenticeship Summary
Expected Duration
18 months
Working Week
Monday – Friday 9:00am – 5:00pm
Total hours per week: 37.5
Job IntroductionWhat will I be doing?
The Business Administrator Apprenticeship will give you a firm grounding and practical experience organisation operations, as well as an understanding of the wider working environment.
As part of your training in a real work environment you will gain experience in developing, implementing, maintaining and improving administrative services.
What training will the apprentice take and what qualification will the apprentice get at the end?
Institute for Apprenticeship, Apprenticeship Business Administrator Level 3, achievable at Pass or Distinction. This includes a knowledge test, portfolio interview and project presentation
Pearson Level 2 Certificate in Functional Skills English, if required
Pearson Level 2 Certificate in Functional Skills Mathematics, if required
End point assessment
Supported by designated Apprenticeship Assessor
Main ResponsibilitiesWhat will the Apprentice be doing?
Meeting and greeting visitors
Answering incoming calls and forwarding them to the relevant person
Taking detailed and accurate messages
Creating documents and presentations
Creating reports for management
Enrolling learners on training
Filing and photocopying
Emails
Sending letters and parcels
Using in house computer systems
Updating training calendar and LMS
What is the expected career progression after this apprenticeship?
Possibility of permanent employment but this will depend on the individual. This opportunity will provide the right person with excellent knowledge, skills and behaviours for future employment.
The Ideal CandidateRequirements and Prospects
Desired skills and personal qualities
Good communication Skills
Excellent self-presentation skills
IT skills
Attention to detail
Organisation skills
Customer Care
Team working
Problem solving skills
Qualifications
GCSE or equivalent in English Language (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired
Certificates Required.
About The CompanyWho are Gray Healthcare?
Gray Healthcare is a specialist provider of individually tailored community-based support for individuals with complex mental health conditions, learning disabilities and brain injuries. Here at Gray Healthcare we believe that no person should remain in an acute or long stay hospital environment for a day longer than is necessary and that everyone, no matter their personal challenges, has the right to lead a healthy, happy life in their own home. We look at each individual’s care requirements holistically to ensure that we create a package of care that is tailored specifically to meet their personal and rehabilitation goals. We believe Gray Healthcare is a special place to work. From the moment you walk through the door you will meet individuals who, like you, are passionate about delivering person-centred care in its true sense and who share the following key values:
• We are inspiring – we believe in providing individualised support that meets peoples’ needs and enables them to achieve their goals.
• We collaborate – we believe that the best outcomes are achieved when we work together with shared aims.
• We are unique – we provide market leading, high quality and bespoke support that exceeds standards.
• We innovate – we challenge ourselves to be pioneering and find new ways to support people better.
• We are honest & transparent – we base our relationships on trust and openness regardless of how uncomfortable this may be.
