Revenue Manager

Job Type:
Permanent
Job Sector:
Catering, Hospitality, Food, Beverage
Region:
West Midlands
Location:
Birmingham
Salary Description:
Competitive
Posted:
28/05/2022
Recruiter:
Compass Group
Job Ref:
compass/TP/1489165/108067/Central

As our Revenue Manager you will be responsible for creating a reporting platform and providing MI for Lime Venue Portfolio enquires in the Compass portfolio and for Levy Diary Managed sites.


Produce a weekly C&E forecast for the Levy DM sites highlighting opportunities and risks to drive the business
Produce a suite of predetermined MI packs on a rolling basis to provide a KPI platform for strategic overview of performance across client, customer, and revenue matrices
Provide weekly information by customer to the Head of Proactive Sales to drive conversion and highlight lost, turned down and over aged prospect business for action
Produce information by period on third party partners for the Head of Proactive Sales and HORS so as correct decisions on partnerships can be taken and ROI maximised
Produce pace reports for the business to show pace for the 2 years rolling, highlighting any opportunities and risks
Provide MI to aid the business to make informed decisions regards to C&E to maximise sales, highlighting any deviations from agreed selling strategy
To work with the Head of Reactive Sales to support all the LVP businesses with C&E financial report training & orientation on financial reports for General Managers, C&E planners and any other personnel
The C&E Business Analyst is a senior member of the C&E team, contributing to overall department strategy and growth


Creation and leading in C&E sales budgets in conjunction with the Head of Reactive Sales in all DM contracts
Provide a MI platform to report on sales, conversion, future BOB, meeting room occupancy, average enquiry value, venue conversion percentages, guest satisfaction scores and rolling headcount by function
Distribution of reactive sales reports as agreed on rolling basis
Provide an online environment for team to clearly understand and access venue pricing, value add pricing and strategy per site
Provide weekly information by customer to the Head of Proactive Sales to drive conversion and highlight lost, turned down and over aged prospect business for action
Produce pace reports for the business to show pace for the 2 years rolling, highlighting any opportunities and risks
Provide MI to aid the business to make informed decisions regards to C&E to maximise sales, highlighting any deviations from agreed selling strategy
To work with the Head of Reactive Sales to support all the Levy, TVC & LVP businesses with C&E financial report training & orientation on C&E finances for General Managers, C&E planners and any other personnel
Responsible for all pace and forecast reporting to the agreed process and standard
Produce a monthly / quarterly report for the business to assist in Quarterly Business Reviews


5 years’ experience within a C&E environment 
Knowledge of Gratis & Delphi and booking systems
Excellent verbal and communication skills is confident with evidence of sound decision making capabilities
Strong organisational and administrative skills
Strong mentoring and coaching qualities
Competent in using CRM, 3rd party platforms, telephony, IT,  MS Excel, Word, PowerPoint & Outlook
Clear evidence of report innovation and creation
Clear evidence of managing a business through data driven MI and the ability to change business outcomes from data

Contact Details:
Compass Group
Tel: 0121 457 5566
Contact: Jaskaran Bika
Email:

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