IT Manager

Job Type:
Job Sector:
East Midlands
£1,000 to £60,000 per annum
Salary Description:
Competitive Salary
Job Ref:

HMP Lowdham Grange are recruiting for an IT Manager to manage the local IT team, delivering support to customers for the information, communication and security systems, and support day to day operations. To be successful in this role, you must hold a minimum of ITIL Foundation certification with substantial proven experience of working in a support/service environment.

Sodexo are responsible for 6 prison sites across the UK and Scotland and HMP Lowdham Grange is our newest prison that we have just added to our portfolio! The prison is currently operated by Serco, and we will be taking over the contract on the 16th February.

Sodexo’s vision for HMP Lowdham Grange is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a surrounding culture of rehabilitation. Does this sound like something you’d like to be part of?

For more information on Sodexo Careers please visit Sodexo Careers and Careers in Justice
Package DescriptionCompetitive Salary

Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day.

Health and wellbeing incentives
Training and development opportunities
Reward and Recognition schemes
Flexible working considered
Volunteering days
Cycle to work scheme
Life Assurance
Free parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

Post holders will be subjected to an advanced DBS check, a prison security check (level 2) prior to being employed.
Main Responsibilities

Ensures Team members have solid development plans and that these are realised
Completes team member EPA’s and PDR’s to defined times and quality
Management of all relevant projects to agreed timescales and costs
Support of all ICT systems on site, including but not limited to; SJS, education and healthcare networks. CCTV, Cell Call and alarm systems and telephone system
Responsible for gathering and maintaining all information required for certifications e.g. ISO27001, MOJ/SPS accreditation.

Please see attached job description for further information regarding the role requirements.
The Ideal Candidate

Minimum, ITIL Foundation certification
Excellent customer facing skills and a passion for support
Logical and Analytical approach to fault finding/elimination
Knowledge of operating in environments which process and store protectively marked information.
A minimum of 3 years experience of working in a Support/Service environment


Basic understanding of networking principles WAN and hands on knowledge for LAN


About The CompanyIn the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence, and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory, and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.

Contact Details:
Tel: 01276 687 000
Contact: Davina Bush

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