Senior Communications Officer

Job Type:
Job Sector:
Marketing, PR
South East
£25,000 to £30,000 per annum
Salary Description:
Up to £30,000
HCRG Care Group
Job Ref:

We're looking for an experienced Senior Communications Officer to join our Communications, Brand and Marketing team and play a key role in ensuring our key external stakeholders understand how we are transforming our services to change people’s lives. 

The role will be formally based in Runcorn. However, reflecting the working arrangements of our team, this is a hybrid role with attendance at the Runcorn head office expected two days a week and at other sites across the UK from time to time.

This is a full-time role working Monday - Friday, 9am - 5pm with no weekend or bank holiday working
Package DescriptionAs a Senior Communications Officer, you’ll be part of our dynamic team based in Runcorn. 

You will feel valued as a Senior Communications Officer within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

Up to £30,000 with group pension
Free tea, coffee and milk at your base location
Free and plentiful on site-parking at The Heath Business and Technical Park
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Private medical insurance from Vitality, with fast access to the most used specialists without a referral from your GP – including for musculoskeletal problems and for mental health support – at locations across the country
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year 

The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding 'good' or 'outstanding' ratings from the Care Quality Commission

Main ResponsibilitiesYour days as a Senior Communications Officer with HCRG Care Group will be varied and rewarding. 

You will support the Communications Manager in delivering efficient, effective public relations and public affairs activity which protects the business’ interests and improves its reputation.
You will be responsible for taking ownership of PR campaigns and events as directed by the Communications Manager, maintaining our social media PR calendar, delivering our external awards plan and managing enquiries coming in to our Communications, Brand and Experience service desk on a rotational basis.


The Ideal CandidateYou will have at least two years' experience as a communications professional and a good knowledge of health and social care and the political landscape in which it operates. You must be confident in working proactively and independently, as part of a wider team with colleagues located across the country.  

You will be skilled in:

producing content for a variety of channels and audiences
working with journalists to secure positive and balanced news coverage
using e-mail marketing systems like Campaign Monitor and content management platforms such as Wordpress and Hootsuite
building good relationships with colleagues at all levels of your organisation

You'll need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel
About The CompanyWe change lives by transforming health and care. 

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.


While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. 

Contact Details:
HCRG Care Group
Tel: 03002471111
Contact: Careers Team (JE)

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