Hospitality & Front of House Supervisor

Job Type:
Job Sector:
Northern Ireland
Derry/ Londonderry
Salary Description:
Compass Group
Job Ref:

Register your interest by submitting your name and email address. You will then be sent an email with the link, contacting full job description, including criteria and the application form for completion. Click on Apply Now to register. Fancy an exciting Hospitality Supervisor role where really late nights are a thing of the past?  Super social hours with the odd late night thrown in? Mon-Fri with a very occasional weekend, amazing work life balance? Closed on public holidays! Ulster University is looking for a Hospitality and Front of House Supervisor for their Magee campus in Derry/Londonderry. This exciting new role will see the supervisor take charge of the hospitality events and also supervise the FOH team on a day-to-day basis.  The Supervisor will report to the Unit Manager and be fully responsible for the outlet in their absence. You will need to be an existing supervisor or have previous relevant supervisor experience with events and preferably come from a hotel or events environment with a great knowledge of food & beverage. The ideal candidate will: Be a dynamic leader capable of leading a team Be knowledgeable of events set up and delivery You will be a flexible and passionate individual with drive, the ability to inspire operational teams and deliver results Excellent communication and presentation skills will be a key part of your role Some of the benefits we offer: Free meals while at work Receive Wow Points every time you spend and use them on a wide range of brands You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available Your key responsibilities will include: Set up and delivery of events across campus Assist in placing orders for stock to maintain the correct stock levels when required Assist in full weekly stocktakes when required Managing the team, creating a positive environment where your team will feel welcomed and supported Manage and maintain the events calendar and communicate with clients around their requirements Completing weekly bookwork and any other duties that are necessary Producing weekly rotas if required Delegating where necessary and ensuring the team are pro-active at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Having  knowledge of all location products and able to advise the customer or client in a professional, helpful manner Actively up sell each request to maximise revenue and profitability. Maximise sales opportunities that occur within the planning and operational stages of the functions and events Support your Line Manager in the achievement of sales revenue and targets for the department/location and to optimise profitability and efficiency within the unit Demonstrate knowledge of food and beverage operations with a focus on innovation, standards and market awareness As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Essential Criteria   Demonstrate at least 1 year supervisor experience in a similar environment Good working knowledge of event set up and delivery of conferences and events Good verbal communication skills in order to be able to liaise with a wide range of customers and colleagues Attention to detail and accuracy Fluent in both spoken and written English You must be smart, polite and well presented Excellent customer service skills Strong Team player Pro active and flexible in your approach Ability to work well in a busy and varied environment   Desirable Criteria   Experience of working in environments involving high levels of customer care Experience in both small and large events and conferences Experience in working in events What We’ll Give 37.5 hours per week A good life work balance with few late nights required Access to a wide range of programs to train and develop you  Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Job Reference: com/1608/99422001/52588583/WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\'s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

Contact Details:
Compass Group
Tel: 0121 457 5566
Contact: Jaskaran Bika

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