Reservations and Events CoordinatorAre you passionate about creating seamless guest journeys and unforgettable events?Ansty Hall, a charming Georgian manor nestled in the Warwickshire countryside, is seeking a detail-oriented and enthusiastic Reservations and Events Coordinator to join our team.With its elegant interiors and welcoming atmosphere, Ansty Hall is a popular destination for leisure stays, weddings, private celebrations, and corporate events.If you thrive in a fast-paced hospitality environment and love turning plans into memorable experiences, we’d love to hear from you.As Reservations and Events Coordinator, you’ll be responsible for:Handling front-line communication with guests and clients via phone, email, and online platformsAccurately inputting bedroom reservations and updating guest profiles to enhance the guest experienceCoordinating all bookings including conferences, private dining, group stays, and special eventsProducing detailed and accurate function sheets to support operational deliveryPreparing and conducting show rounds in line with hotel standardsCollating client information to support the planning and execution of eventsEnsuring all enquiries are responded to promptly and professionallySupporting the wider team with administrative tasks and system updatesOccasionally assisting the team at weekend wedding showcasesPerson Requirements:Previous experience in reservations, events or front office, ideally within a hotel or hospitality settingExceptional organisational skills and attention to detailA professional and friendly telephone mannerStrong communication skills, both written and verbalConfident working independently and as part of a teamComfortable using hotel systems and Microsoft Office (Opera or similar is a plus)Immaculate personal presentation and a positive, proactive attitudeAble to work under pressure and manage multiple prioritiesFlexible to support occasional weekend eventsWhat We Offer:At Ansty Hall, we believe in recognising and rewarding our team. You’ll enjoy:Competitive salary and share of service chargeDelicious meals on dutyAccess to training and development opportunities to support your growthDiscounts across our collection of propertiesWellbeing support and employee assistance programmeOpportunities to contribute to sustainability and community initiativesA vibrant, inclusive team culture where your ideas and creativity are valuedWe’re proud to be a BCorp certified business, committed to using our company as a force for good—balancing purpose with profit, and putting people and planet at the heart of everything we do.Eligibility:Applicants must have the right to live and work in the UK.Ready to help shape unforgettable guest experiences?Apply today and become part of the Ansty Hall story.
