Job Title: Central Operations LeadLocation: RuncornSalary: £27,500-£32,000Hours: Monday to Friday 09.00 - 17.15We’re looking for a Central Operations Lead to play a key role in how our hospital outpatient pharmacies operate day to day. This role sits at the centre of our organisation, connecting Head Office strategy with the teams delivering care on the ground.Your focus will be on making sure our OPD services run consistently, efficiently and in line with our wider business goals — while always keeping patient care front and centre.About YouThis role would suit someone with experience in pharmacy or healthcare operations who understands the realities of working in a regulated, multi‑site environment. You’ll be confident communicating with a range of stakeholders, comfortable leading change, and naturally focused on finding practical solutions.You’ll bring a collaborative mindset, strong judgement and the ability to balance strategic thinking with day‑to‑day operational needs.What You'll Be DoingActing as the link between Head Office and hospital outpatient pharmacy teamsTurning strategy into clear, practical ways of working that make sense on the groundDriving consistent, efficient operating standards across OPD sitesSupporting branch teams to embed best practice and improve day‑to‑day performanceEnsuring communications to OPDs are clear, relevant and timelyListening to branch feedback and feeding insight back into central planningWorking with HR, IT and Pharmacy Support to resolve operational challengesContributing to projects that improve service delivery, compliance and patient outcomesWhat You'll Get£27,500-£32,00022 days (pro rata) annual leave plus bank holidays, increasing with length of serviceMedicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)iTrent Financial Wellbeing – an app to help manage and access your pay flexiblyHigh street discounts and offersEmployee Assistance Programme (EAP)Contributory Pension Scheme INDPMS
