Job title: Key Account ManagerLocation: Field Based - South East, South West and South WalesSalary: Competitive Working Hours: Monday to Friday 09.00 to 17.15 Are you passionate about driving growth and building strong commercial partnerships? We’re looking for a dynamic Key Account Manager to join our team, focused on expanding sales and Numark membership across a portfolio of Regional Multiple Pharmacy groups.In this pivotal role, you’ll leverage your deep understanding of the pharmacy sector to identify new business opportunities, deliver tailored solutions, and build long-term strategic partnerships. Working closely with cross-functional teams and as part of the Numark Sales Key Account Team, you’ll play a key role in shaping our commercial strategy, supporting customer success, and contributing to the continued growth of Numark and our wider network.Key Responsibilities & Requirements for the Role:Work as part of the Key Account Sales Team, supporting colleagues and sharing best practice to deliver consistent, high-quality customer outcomes.Demonstrate a strong understanding of the pharmacy industry and the challenges faced by Key Account customers operating six or more stores.Experience in pharmaceutical wholesale sales is desirable and would provide a strong foundation for success in the role.Drive business growth by maximising Numark's commercial and service offerings across both new and existing accounts.Work collaboratively with internal category teams to promote propositions, identify opportunities, and increase sales.Prepare compelling business proposals and member presentations, using strong commercial awareness and analytical insights.Excellent organisational and presentation skills, with strong attention to detail and the ability to manage competing priorities effectively.Understand category profitability and manage the profit mix effectively when developing business proposals.Build strong relationships with all members, acting as trusted advisers and striving to deliver a best-in-class account management experience across the industry.Promote the full Numark proposition to selected customers, focusing on the areas most relevant to their individual business needs.Conduct regular business reviews to identify opportunities for growth and increase engagement with Phoenix and Numark.Maintain awareness of market trends and industry developments through attendance at key events and conferences.Set, monitor, and report against monthly, quarterly, and annual Key Account Manager targetsEnsure customer feedback, concerns, and innovative ideas are communicated internally and that appropriate actions are taken.Liaise effectively with internal departments across Numark and Phoenix to ensure timely follow-up on opportunities, enquiries, and customer requests.Support the development of sales strategy by sharing customer insights, identifying growth opportunities, and highlighting potential new revenue streams.What We RequireStrong commercial acumen Analytical ability Negotiation and persuasion skillsGood communication and presentation skillsAdvanced computer skills including outlook, excel, power-point and word.Well organised with good time management skillsComprehensive knowledge and understanding of pharmaceutical retail andwholesale industryFull driving licenceEducated to degree level (desirable)Coaching skills (desirable)Knowledge of Pharmacy service provision and its impact on the Pharmacy P&L (desirable)What You'll GetCompetitive salaryBonus schemeCompany car25 days (pro rata) paid annual leave plus bank holidays, rising with length of serviceMedicash - a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptionsiTrent Financial Wellbeing - a financial wellbeing application which allows for flexible control of your financesAccess to High Street discountsEmployee Assistance ProgrammeContributory Pension SchemeINDPMS
