Job DescriptionHealthy outcomes start with positive patient
experiences.38.5 Hours / 4 on 4 off / 10:00-22:00£14.64 per hourUniform Provided / Access to Blue Light Card / Sodexo Benefits20 days holiday per year pro rata plus bank holidaysLocation is Royal Stoke HospitalCheck your local transport links
here:Plan Your Journey | Traveline- the destination you should input is:ST4 6QGPlease take the time to read the attached job
descriptionJob IntroductionHealthy outcomes start with positive patient
experiences.As a Porter Supervisor at
Sodexo inRoyal Stoke Hospital, you’ll be an essential part of the hospital’s
daily operations — safely moving patients, vital equipment, and medical
supplies throughout the site.With professionalism
and a friendly approach, you’ll help reduce the stress of hospital visits for
patients, staff, and visitors alike.What you’ll do:Manage staffing rosters to ensure appropriate workforce levels and maintain high service standards.Lead and support portering operations, allocating resources and responding to service demands, emergencies, and major incidents.Coordinate patient, staff, and visitor assistance, ensuring a professional and customer-focused service.Oversee the safe and dignified transfer of deceased patients, maintaining respect and compliance with hospital procedures.Supervise, train, and develop staff through inductions, refresher training, appraisals, and ongoing performance management.Monitor attendance, sickness absence, and payroll information, conducting return-to-work interviews as required.Ensure all work requests are completed within agreed response times and in line with relevant policies, procedures, and management systems.Build effective working relationships with colleagues and stakeholders, promoting health, safety, welfare, and continuous service improvement.What you bring:Physical stamina and ability to walk or stand for extended periodsCalmness under pressure and adaptability to changing tasksPrevious supervisory experience with the ability to lead and support teams in a fast-paced environment.Strong IT skills, including PC literacy and the ability to quickly learn and use new systems.Good understanding of health and safety, confidentiality, and high standards of customer care.Excellent communication and interpersonal skills, with the ability to work collaboratively and build positive working relationships.Self-motivated, adaptable, and emotionally resilient, with the ability to work under pressure, use initiative, and respond effectively to changing priorities.What we offer:Working at Sodexo isn’t just a job — it’s a chance to
make a difference every day. You'll be part of a supportive team, act with
purpose, and thrive in a role where your work matters. We also offer a range of
benefits to support you and your loved ones:Mental health and wellbeing resourcesEmployee Assistance Programme (including financial/legal advice & personal support)Free health & wellbeing app with 24/7 virtual GP accessDiscounts on high street brands for you and your familySalary finance tools and financial wellbeing resourcesRetirement savings plan and life insuranceFull training and protective uniform provided.Opportunities to gain experience through learning and development.Cycle to Work scheme & volunteering opportunities.Flexible working and a dynamic team environmentCompetitive payReady to be part of something greater? Apply now and
bring your energy, purpose, and passion to Sodexo.We may close this advert early if we
receive a high number of applications — so don’t wait!About SodexoAt Sodexo, our purpose is to create a better every day
for everyone to build a better life for all.As the global leader in services that
improve the Quality of Life, we operate in 55 countries, serving over 100
million consumers each day through our unique combination of On-Site Food and
FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We
are a forces friendly employer.We welcome and encourage applications from people
with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our
Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo
Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer.We’re committed to
changing attitudes towards disability, and making sure disabled people have the
chance to fulfil their aspirations.We run a Disability
Confident interview scheme for candidates with disabilities who meet the
minimum selection criteria for the job.Clickhereto read more about what we do to
promote an inclusive culture.Sodexo Disability, Ability network, So Together,
Generations and Origins.
