Swedish Account Manager - Barcelona

Job Type:
Job Sector:
Customer Service
£18,000 to £24,000 per annum
High Five Recruitment
Job Ref:

What is the job?

In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers. Must be able to drive a reseller satisfaction, churn, and renewal, up-selling and cross-selling. Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty. The Channel Account Manager (iPBM) is responsible for working closely with the in-country resellers.

- Build and maintain a relationship with a set of the client’s resellers, in order to increase the revenue the resellers generate for the client
- Execute and achieve sales quota and targets.
Prepare commercial and technical service proposals and ensure such proposals
- Focus on driving profitability through proactive management.
- Track, manage, and report ongoing activity relative to sales plan.
- Reviewing level of client satisfaction and escalating issues when necessary.
- Communicate client feedback to appropriate parties for follow up and resolution.
- Timely response and resolution of incoming customer or resellers calls regarding service issues, customer inquiries and request for additional services.
Who is our client?
The client is a European multinational company specialized in outsourced customer care, technical support and sales. The group is present in more than 35 locations worldwide with 6500 employees and keeps growing. The company is giving support is given in 25 different languages. New career development opportunities arise continuously following the growth of our projects. Employees provide the outstanding performance and we provide the opportunities.
Who are we looking for?
- Fluent in English and the language for the market at native level
- Two years of related technical sales experience
- Experience in working in Channel environment, knowledge of partners and distributors
- Familiar with channel programs
- Excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills
- Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work priorization
- Ability to demonstrate innovation and good judgment/problem-solving skills when making decisions
- Ability to establish an individual course of action to accomplish goals while using appropriate
- Familiar with sales CRMs. Microsoft office
Where is the job?
Sunny Barcelona is full of history and tradition. Barcelona has all the facilities and commodities of a modern city. Good transportation and the proximity to beaches is something very appreciated by Barcelona’s residents.
Interview process and salary?
To be considered for this Swedish speaking job in Barcelona, Spain you will have to pass 3 phone or Skype interviews. Salary is 18,000 to 24,000 per annum. Our client will offer a 500€ relocation package on your first salary.

Contact Details:
High Five Recruitment
Tel: 0838644020
Contact: Marc Duny

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