Applications & Systems Support Analyst

Job Type:
Contract
Job Sector:
IT
Region:
Wales
Location:
Unspecified
Salary Description:
£45K-£50K + benefits
Posted:
17/04/2018
Recruiter:
ATTB
Job Ref:

City of London based client (Liverpool Street) is looking to recruit a competent and versatile applications & systems support Analyst to help to maintain operational functionality of the Application & Business Systems portfolio, which includes both in-house and outsourced solutions.   The successful ITIL qualified candidate will be responsible for being the lynch-pin between Applications & Systems, the Helpdesk, 3rd party suppliers and business stakeholders.   Core responsibilities will include Incident management, Demand & Release management, Performance management, stewardship of compliance requirements, continual improvement, change control and the Accreditation regime.   Involvement will include an e-Commerce website, mobile applications, transactional hand-helds, CRM, legacy systems, payment gateways, data feeds and being an escalation point for 1st line support issues.   The candidate must demonstrate experience in supporting IT systems, being robust & consistent in providing an IT support service, experience in end-to-end support, effective communication skills, strong relationship building skills and change management knowledge.   A full and expanded specification is available to potential candidates.   This exciting and demanding role will initially be a 9 month fixed term contract, with the possibility of a permanent placement after. The role pays £45K - £50K pro rata salary with company benefits.

Contact Details:
ATTB
Tel: not in use
Contact: Kris Clare
Email:

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