Technical Support Consultant (365, Sharepoint, Skype)

Job Type:
Permanent
Job Sector:
IT
Region:
North West
Location:
Manchester, Cheshire, Greater Manchester, Lancashire, Merseyside
Salary:
£35,000 to £43,000 per annum
Salary Description:
to £43,000 + bens
Posted:
16/05/2018
Recruiter:
Actis Recruitment
Job Ref:
56982

Senior Technical Consultant – Messaging / Collaborative Technologies –based Manchester to £43,000

This progressive and innovative international IT Support and Technology Services provider hold a number of accreditations inc Microsoft Gold Partner status, and are also ISO 9001 & 27001 certified. They are seeking to recruit a Technical Consultant with in depth experience of Messaging & Collaborative technologies to provide 3rd/4th line support.

PERSON SKILLS

• 5 years+ experience in a 3rd line support or Systems engineering role
• Experience & working knowledge of Messaging inc Cloud based - Office 365, Exchange 2013+ and Collaborative Solutions ie Sharepoint, Skype for Business
• Clustered Exchange Solutions – DAGs, CASs
• Ideally Microsoft accredited – MCSE, Productivity Solutions Expert etc
• Of advantage would be any troubleshooting experience of MS Server, VMware, Hyper-V, Microsoft Azure services
• Confident, good team player, flexible “can do” attitude, strong problem solving ability and excellent oral & written communication skills.

THE ROLE

• To provide 3rd line remote support (occasional site visits for escalations) to key external clients
• Technical escalation point for complex messaging and collaboration technology issues
• Take ownership of incidents through to resolution
• Delivery of Problem, Incident and Change Management for Key clients and also internally
• Provide resource for Project implementations
• Attain “technical guru” status in chosen areas.

*There will be an option to join the OOH team to act as an escalation resource which pays additional allowances.

Excellent opportunity to join an advanced technical team where all staff are encouraged and rewarded to pursue further professional accreditation. Based Manchester commutable from Cheshire or Merseyside with a negotiable salary of up to c£43,000.

To £43,000+ benefits

Contact Details:
Actis Recruitment
Tel: 0161 247 8660
Contact: Ian Shaw
Email:

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