Patient Services Assistant

Job Type:
Job Sector:
Health, Medicine
North West
£16,000 to £19,000 per annum
Salary Description:
£16k to £17.5k + up to 30% bonus paid quarterly + benefits
Job Ref:

Are you looking to advance your career into the clinical trials space? Do you want to work for a leading multinational organisation, renown throughout the industry for its meteoric rise to success and dependability to deliver on global contracts across multiple therapeutic areas and phases? Are you looking to play an integral role in the future of medicine across the globe? If so, this may be the opportunity for you:

This is an excellent opportunity for an administrator with an interest in the clinical trials or the pharmaceutical industry to play an implemental role in driving this organisation towards success. 
Package descriptionSynexus has a great team of professional, smart and energetic people. We focus on continued professional development, engaging and supporting the team within in order to reach the common goals of the business. We also offer a competitive benefits package consisting of, but not limited to, 25 days annual leave, life assurance, pension scheme, private health insurance*, a target based bonus scheme, childcare vouchers, a healthcare cash plan, an employees assistance programme and a high street discount scheme.

* Dependent on role
Main responsibilitiesAs a Patient Services Assistant, you will provide administrative support to the clinical team on the site and play an integral part in the front and back office duties for the research centres. Key roles and responsibilities of the Patient Services Assistant are:

Assisting peers with daily duties and administration requirements on projects
Promoting Synexus through effective communication with patients
Using reporting tools to assist with accuracy of data
Setting up of project files and ensuring sufficiency and accuracy of appropriate documentation
Ensuring that the diary management system is accurate and up to date at all times
Organising patient taxis, confirmation of patient appointments and stock control
Ensuring a safe and clean reception environment for all visitors
Photocopying, faxing, postal activities and providing patient refreshments
Following up with GPs and other services to gather patient information

Ideal candidateTo be successful in the role of Patient Services Assistant, you would likely have:

An understanding and interest in clinical research
The ability to work to time lines and follow instructions
Previous experience as an administrator in an office environment
Strong interpersonal skills
Appropriate MS Office skills in word and excel with the ability to create documents
Good oral and written communication skills

Alternative Job Titles: administrator, receptionist, coordinator, administrative assistant, office work
About the companyPlease visit the Company website at

Contact Details:
Tel: 0200 000 0000
Contact: Sharon Sandford

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