Service Advisor

Job Type:
Job Sector:
£17,550 to £17,550 per month
Salary Description:
Industry Leading Salary Package and Bonus Scheme
Pentagon Group
Job Ref:

IS THIS YOU? Do you have experience working in a customer facing and sales environment? Do you work well under pressure whilst maintaining a professional attitude at all times?If you can honestly answer “Yes” to the above then look no further.Package descriptionWhen you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including: 30 days holiday per year (including Bank Holidays) Friends & Family Customer Referral Payments Childcare Voucher Scheme Team Member Recruitment Rewards Discounts on products and services that we provide Retail discounts saving £££'s at high street stores, on-line and in supermarkets Team Member Auto-enrolment Pension Scheme with employer contribution Family & Friends Discounted Car SchemeWe also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.Main responsibilitiesAs a Pentagon Service Consultant, you will be the first point of contact for customers visiting our Dealership and as such, you’ll be an important ambassador for the Group. You will guide them through the entire process whilst their vehicle is with you & provide them and Management, with updates and information.Your main focus will be: Meeting & greeting customers both face to face and over the telephone. Achieving pre-defined targets for upselling various Aftersales products & services Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.Ideal candidateYou will need to have: previous customer service experience & training. Unlimited confidence, resilience, drive, energy and talent. A full valid UK driving licence.Previous experience in this role and a working knowledge of Kerridge would be beneficial for this role but not essential as full training will be provided for the right candidate.  About the companyAt Pentagon we believe any position with us isn't just another job, it’s a career.  Our success over the last 25 years has been built on our Teams.People are at the heart of everything we do, so we’re always looking for those individuals who show commitment, enthusiasm, drive and can relate to our 5 Core Values that have been part of our Family since the very beginning.We now have 35 franchise points representing 14 different brands, 5 support locations, and over 1200 Team Members. So if you are looking to join a company with year on year growth, fantastic learning and development opportunities, recognition & reward, you've just found it !For more company information, follow the link -

Contact Details:
Pentagon Group
Tel: 0200 000 0000
Contact: Thomas Rushforth

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