Technical administrator

Job Type:
Job Sector:
Admin, Secretarial
£12.93 to £12.93 per hour
Carrington West
Job Ref:

My Client are looking for a Technical administrator in Camden London, to assist within the call centre, making out going and incoming calls to contractors, finance team, complaints, ordering of operatives uniforms, dealing with the post and filing etc. this is a 3 month + contract.

Job objectives and responsibilities:

�To review works orders for accuracy and clarity: clear scope of work and raised with the correct priority.
�To prioritise, plan and schedule all repairs via a generated order.
�Issue works orders to the operatives and follow the process to update on site texts received onto REACT.
�Manage the ‘On-Way’ and ‘On-Site’ screens.
�Prioritise emergency orders.
�Be aware of targets including the live orders, KPI results and total jobs received/ completed each day.
�Ensure that all available operatives are working at all times or escalate to the Repairs Co-Ordinator if unable to find a job.
�Be proactive and optimise workforce productivity and minimise downtime of operatives
�Manage the status of the work control through to completion, including Client liaison to co-ordinate and resolve issues as they arise.
�Ensure that accurate and detailed job completion information is entered onto the system.
�Liaise with area supervisors on any issues or if site visits need to be arranged.
�Continually improve the planning and scheduling of works orders.
�To build and promote good working relationships with your colleagues and the Client Adhere to policies and processes.

Skills & abilities:

�Good timekeeping
�Ability to work well in a team
�Ability to communicate in written and oral form
�Attention to detail
�Ability to demonstrate good customer care

Education & Qualifications:

�A minimum of four GCSE’s grade A-C (or equivalent); must include Maths and English
�An understanding of Microsoft Word and Excel


�An appreciation for safety in the workplace
�An appreciation for equality and diversity in the workplace

Pay rate �12.93 per hour PAYE, Hours Monday – Friday 09:00 to 16:30 with hours lunch

Please apply with a CV and call Ray on 02393876031

Contact Details:
Carrington West
Tel: 02393 876 031
Contact: Ray Marsh

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