Service Advisor

Job Type:
Permanent
Job Sector:
Automotive
Region:
South East, East Anglia
Location:
Aylesbury
Salary:
£27,000 to £27,000 per annum
Salary Description:
depending on experience + bonus
Posted:
03/05/2018
Recruiter:
Holt Recruitment Ltd
Job Ref:
MM902488

Service Advisor

Location: Aylesbury / Tring / Milton Keynes / Buckinghamshire / High Wycombe

Hours: Mon – Fri 8:30 – 5:30

Saturdays rota basis

Our client in the Aylesbury area are currently looking to appoint a Service Advisor for their state of art site. Working for a multi Franchise Group you would ideally be able to multi task between different brands.

As the Service Advisor working in a Retail Network you will be an integral part of the team supporting the Service Manager in planning and organising staffing and workflow and will support the overall service function.

The Service Advisor will be accountable for provide excellent customer service within the service department and ensuring that exceptional customer service standards are maintained and exceed customer expectation.

Job Role as a Service Advisor:

* You will be the first point of contact for the customer as they enter the service department. Enthusiastic and highly presentable you will have a keen eye for detail.

* Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
* You must effectively sell Service products identifying and maximising upsell opportunities to meet individual and department targets including making customer service bookings.
* Previous prestige experience as a service advisor in the motor trade is essential to this role.

* Excellent communication skills are essential to the role in order to confidently explain the repair process and then book the customer vehicles into the Service department.

* Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
* Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives

Benefits for the Service Advisor role:

* Generous pension
* 22 days holidays plus bank holidays
* Retail discount account
* Childcare vouchers
* “Lifestyle” discounts for a wide range of restaurants, shops and activities
* Product discounts
* A long-term career with a stable market leader.

Salary for Service Advisor: upto �27,000 + bonus

Please contact Matthew Morris on the Following details below.

Email: Matthew@hotrecruitment.com

Mobile: 07885 865024

Contact Details:
Holt Recruitment Ltd
Tel: 0845 8338 007
Fax: 0845 8338 006
Contact: Holt Recruitment
Email:

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