Business Systems Analyst

Job Type:
Job Sector:
East Midlands
Salary Description:
£Competitive + Benefits
Job Ref:

Business Systems Analyst required!

Avant Homes is a privately-owned housebuilder which currently operates across five regional offices in Scotland, North East England, Yorkshire and the Midlands - last year we built over 1,900 homes.

Avant Homes is pioneering change in the UK housebuilding industry by constantly challenging the status quo. We are restless in discovering better ways to design, specify and deliver outstanding homes - hugely ambitious and accelerating towards our next milestone of becoming a £500m turnover, 2,000 unit per annum developer by the end of 2018.

Due to continued success and growth, Avant Homes are currently recruiting for full time and experienced Business Systems Analyst to join our head office in Barlborough, South Sheffield.

What can we offer for you?

- Highly competitive market rate salary
- 25 days holiday (+ 8 statutory days)
- Annual bonus
- Company pension
- Private healthcare
- My Avant Rewards

Business Systems Analyst Responsibilities:

Reporting to the Business Systems Programme Manager, you will provide support for business application issues raised by end user and to record, monitor and resolve issues through to completion to ensure that the system is able to be fully utilised within the business.

You will also be responsible for:

- Ensuring all support issues are recorded and updated on the helpdesk system.
- Prioritisation of helpdesk issues and escalation of these to the Programme Manager.
- Facilitating weekly conference calls with third party support to resolve escalated issues.
- Provide training to new users on the business application, including developing appropriate documentation.
- Management of change control system to record any system changes and to ensure that these are appropriately authorised prior to implementation.
- Keeping user documentation up to date with changes made to the system.
- Management of version updates to the business application to include the required testing plans, feedback and review prior to any upgrade taking place.
- Assisting in the development and documentation of business policies and processes.
- Maintaining effective communication with the rest of the IT team through regular meetings and feedback.
- Assisting the Programme Manager to ensure that adequate system controls are in place.

The ideal Business Systems Analyst:

- Experience of supporting business applications, via the COINS ERP system
- Experience of managing user data within applications
- Experience of dealing with end users at all levels of the business
- Experience of developing, implementing and monitoring business processes and policies
- A relevant qualification or broad experience in an ITIL framework environment

The perfect candidate will possess the following desirable knowledge and skills:

- Knowledge of the COINS system
- Experience of the House Building Industry
- Ensure prompt resolution of all helpdesk issues
- Ensure all user documentation is completed and up to date at all times
- Ensure delivery of training to users

If you are looking for your next challenge as a Business Systems Analyst, then we want to hear from you, please click APPLY!

Avant Homes - Good.Better.Different

Due to the high volume of applications we are expecting for the position, if you haven't heard from us within two weeks then please assume that unfortunately you haven't been successful on this occasion.

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Contact Details:
Tel: 02392856811
Contact: George Baker

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