Account Manager (Catering and Hospitality Services)

Job Type:
Job Sector:
Food, Beverage
£50,000 to £60,000 per annum
Salary Description:
£50,000 - £56,000 (dependent on experience)
Job Ref:

We currently have an excellent opportunity to progress your career in our Independent Schools business. As Account Manager, you will be responsible for leading the delivery of catering and hospitality services to a cluster of client sites in London and the North/North West Home Counties (Bedford, Brentwood, Buckinghamshire and Hertfordshire). With self-motivation, ambition and strong people & leadership skills, you will ensure outstanding service delivery that exceeds our client and customer expectations.

This is a fantastic opportunity and will allow someone to utilise their networking skills and develop within a quality focussed business. The role would suit a team player with a strong attention to detail and highly motivated for a new challenge.

Find out more about Independent schools:

Package descriptionH2 role with 15% bonus potential and flexible benefits scheme
Main responsibilities
Oversee approx. 10 independent school contracts in London/South region, covering sites in Bedford, Brentwood, Hertfordshire and Buckinghamshire, developing strong client relationships and engaging multiple teams to deliver a high quality offer.
Effectively manage complex client and customer relationships and seek to evolve new business opportunities, sell services and support bids/mobilisations
Lead and inspire site based direct reports and a large workforce of predominantly catering/hospitality professionals
Deploy and advocate the ‘Fresh Food From Scratch’ offering
Evaluate financial performance to develop action plans to improve financial performance
Management, reporting and monitoring of performance and accounts to ensure control of spending and budgets
Forecasting and budgeting and preparing month end reports for clients and Sodexo
Manage compliance including standard operating procedures, purchasing, statutory requirements (health and safety) and DBS
Ensure that H&S procedures and standards and central H&S directives are being complied to, including ensuring that contractors comply with necessary standards

Ideal candidate
Previous experience in a similar senior operational role, ideally within a regional capacity
Experience of managing outsourced soft services, ideally catering, hospitality and housekeeping
A strong interest in food trends, innovation and the food services industry
Demonstrable track record of developing successful operational strategies and relationships across a portfolio of contracts - An entrepreneurial flair is desirable.
A collaborative working style and proactive approach to challenges
Knowledge of risk and compliance processes, protocols, escalations and resolution methods
Proven financial acumen essential with demonstrable commercial experience and business acumen
Proven track record of leading and managing experienced operators and large numbers of employees
Excellent communication, influencing and facilitation skills
Self-motivated;  able to define and articulate a vision for their business and recruit, lead, and motivate a talented team to deliver this vision

About the companyIn the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.


Account Manager, Regional Manager, Area Manager, Operations Manager, Catering Manager, Catering Support Manager, Area Support Manager

Contact Details:
Tel: 01276 687 000
Contact: Lucy Nicholls

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