Facebook Digital Community Manager

Job Type:
Job Sector:
Marketing, PR
Salary Description:
From £40,000 to £40,000 per annum
Job Ref:

Facebook Digital Community Manager Job Synopsis In January this year, we launched a pilot of Facebook’s business tool, Workplace. Due to the success of the pilot, we are now rolling out to the whole group. The Community Manager role is a role to help facilitate the rollout of Workplace and to manage the community, support and encourage great conversations between employees and support technical questions and issues. Key Role Responsibilities · Work alongside our Digital team to prove and maintain value of the · Workplace community within the business · Train our Workplace champions on how to motivate their teams and create good content and conversations · Provide feedback to contributors and edit other authors’ content · Set out a Content Management plan and work with our · Workplace champions to support them in producing and managing their own content calendars · Identify new content opportunities and provide on-going adjustments to improve content performance · Strategic planning of content, copy, and groups · Regular updates, calls and meetings · Create monthly reports on metrics, content and learnings · Act as moderator to ensure tone and quality are maintained · Planning and scheduling posts · Work closely with IT and our implementation partner to answer and deal with technical queries from stakeholders Core Skills and Knowledge · Exceptional writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business · Thinks like the user; editorial and commercially experienced · Ability to manage multiple projects under pressure with tight deadlines · Excellent attention to detail · Excellent communication and interpersonal skills and the ability to liaise with internal and external stakeholders · Proactive business approach; finding new opportunities for the · Workplace community to positively impact commercial operations and employee communications · Passion for creativity and social media - understand importance of engaging content · Strategic thinking and forward planning · Can do attitude, brimming with ideas and willing to get stuck in

Contact Details:
Tel: not in use
Contact: Kris Clare

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