Billing Analyst

Job Type:
Job Sector:
Financial Services
South East
£19,000 to £21,500 per annum
Salary Description:
£19000 - £21500 Per Annum pro rata
Job Ref:

A few reasons why our team of Billing Analysts love working here...

- Full training and support throughout your career at Affinion
- Subsidised Gym Membership
- 21 days holiday plus 12 bank holidays
- Free hot & cold drinks
- Close to public transport links and local amenities
- 6% Company pension Scheme
- Discounts & offers for Affinion employees
- Free onsite parking

Due to continued success and growth, we are now looking for a highly motivated Billing Analyst to join our revenue assurance team in Portsmouth.

Affinion International is a large international services company based on the south coast. We are Investors in People Gold accredited and also have the health and wellbeing award. At Affinion International, we are committed to employee engagement and development.

Does this sound like the ideal role for me?

If you thrive in a fast paced, everchanging environment and are results focussed, this could be the ideal role for you! You will also require the following skills or experience:

- Quick learner with an ability to retain information and use knowledge laterally to solve problems
- Flexible and driven - able to multi task and handle a large and varied workload within deadlines and KPIs
- Motivated self-starter - comfortable to reach out and solve problems unassisted
- Willing to challenge existing processes and implement new solutions to maximise efficiency and revenue (based on sound decision making)
- Excellent written and verbal communication skills - able to present information effectively to a variety of audiences
- Experience using ServiceNow
- PC literacy is a "must have" (MS Outlook, Engage, Intranet, CSAT)
- Experience of data analysis tools would be an advantage (e.g. Excel, SQL, Access and Cognos)

What will I be doing in my new role?

Joining our team as a Billing Analyst, you will process and monitor our billing files, ensuring all members are billed as expected and memberships accurately updated. You will also be responsible for:

- Processing, monitoring and tracking daily, weekly & monthly billing files ensuring that volumes and values billed match expectations for the period
- Take prompt remedial action where billing file "failures" occur, liaising where necessary with internal customers and our external 3rd party payment processors
- Keeping stakeholders around the business aware of significant impacting issues
- Reviewing & resolving all billing failures reported through the team's Data Integrity Monitors on a daily basis, working with our Technical Support & Development Teams
- Creating and maintaining process documentation
- Identifying & proposing system improvements and enhancements
- Generating reports & regular updates for the business
- Assisting the Senior Analyst with User Acceptance Testing for the implementation of process improvements

About your new employer

At Affinion International, our daily activities are driven by these key values:

Communication, Customer Focus, Integrity, Passion, Team Work, Total Performance and Trust

If you have an affinity to these values, we want to hear from you.

Please click APPLY now to register your interest in the role of Billing Analyst.

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Contact Details:
Tel: 02392856811
Contact: Danielle Field

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