Service Advisor - Bury St Edmunds Suffolk

Job Type:
Job Sector:
East Anglia
Bury St Edmunds
Salary Description:
Additional Resources
Job Ref:

Service Advisor - Bury St Edmunds Suffolk

Salary -£ Competitive -Permanent

An opportunity for a highly professional individual who can provide support to the Service Manager as a Service Advisor at Bury St Edmunds Volkswagen.

Essentials skills/knowledge:

The ideal candidate will be a confident relationship builder who is able to communicate professionally in a prompt and courteous manner.
You will be able to demonstrate that you are able to work independently whilst maintaining customer focus.
Key performance indicators will include customer satisfaction, repeat repairs and retail hours sold.
You will be IT literate and self-motivated with exceptional customer service skills.
A full unrestricted drivers licence is essential.

Key responsibilities:
-Advising customers on technical queries or issues.
-Arranging bookings for work to be carried out.
-Advising and selling additional work found during vehicle inspections.
-Finalising and invoicing the customer and collecting payment.

What you will get:
-A competitive salary.
-Generous holiday entitlement.
-Contributory pension scheme.
-Healthcare Cashback Plan
-Employee Assistance Program.
-Leading Brand Led Learning and Development.

Prior to applying for this opportunity, please ensure your CV details all your experience and qualifications relevant to Service Advisor.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies - Employment Businesses Regulations 2003

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Nicky

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