Head of Residential Services

Job Type:
Job Sector:
North East
£48,000 to £56,000 per annum
Salary Description:
£48,000 - £56,000
Job Ref:

HMP Northumberland are recruiting for a Head of Residential Services .You will be required to manage, supervise and support Residential Managers and Senior Prison Custody Officers to ensure the effective and efficient management of all house blocks. You will ensure that prisoners live and associate in a safe, secure and decent environment, with H & S and Security issues remaining a priority.HMP Northumberland offers a variety of initiatives and programmes to help residents engage within the prison’s rehabilitative culture. This includes various educational and vocational qualifications, as well as a variety of opportunities for residents to learn new skills within our workshops and industries departments. We have textile, engineering and electrical workshops and can offer prisoners experience in horticulture, market gardens, cleaning, waste management and laundry services on site.As a working prison, we work towards the resettlement of residents upon their release into the community and their integration into society through the skills acquired while in our care. We are committed to supporting people to change their lives for the better and lead law-abiding lives.Being over 4 miles in circumference, the prison is a vast space with exceptionally kept plantation and currently houses over 1300 residents with a range of sentence terms.Package descriptionSalary £48-000 to £56,000 dependent on experienceExcellent benefits including free onsite parking, shopping discounts, pension, 23 days holiday, discretionary bonus, £1,300 contribution to the Sodexo Flexible Benefits Scheme, Childcare VouchersWorking 5 days per week including regular weekends and on callFor more information on Sodexo Careers and Sodexo Justice please visit Sodexo Careers and Careers in JusticeMain responsibilities With guidance from the Deputy Director and in accordance with the Company Policy and the requirements of  the Authority, contribute to the development of policies and procedures for the proper operation of the prison Continually review the skills and competencies of the Residential team, addressing performance issues proactively. Ensure that Residential areas carry out their designated activities and services to prisoners in accordance with Policy and Procedures, Health & Safety, Equality & Inclusion, Safer Custody. Management of purposeful activity within areas ensuring accurate weekly returns, maximising opportunities to increase purposeful activity hours and optimising vocational, educational and offending behaviour prospects for offenders. Ensure that prisoner care is of the highest possible standard. Provide leadership and act as a role model to staff and prisoners. Specifically lead on all Resident engagement, Quality of Life, Diversity & Inclusion, IEP, Older Residents and other resident specific work across site, ensuring cohesion within the wider prison objectives and SMT. Provide operational oversight and direction in respect of the delivery of Healthcare with partner agencies. Support the delivery of Health and Safety, Equality & Inclusion and Safer Custody of prisoners and the effective deployment of staff..Ideal candidate Essential Exceptional communication and leadership skills Proven track record in prison operational experience Experience and understanding of managing incidents Leadership and relationship management Extensive prison management experience Credibility and authenticity Stakeholder engagementDesirable Project Management and Risk management skills Experience in contractual compliance and deliveryAbout the companySodexo Justice aims to change lives for the better by reducing reoffending and improving the quality of life for those under our supervision and in our care. We deliver safe, effective and innovative custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within the UK and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro.In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 3 years’ worth of references and request employment history details from the HMRC.

Contact Details:
Tel: 0200 000 0000
Contact: Lucy Mellor

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