Business Analyst (Professional Services) - Manches

Job Type:
Job Sector:
North West
£38,000 to £42,000 per annum
Salary Description:
£38000 - £42000 Per Annum
Additional Resources
Job Ref:

Business Analyst (Professional Services) - Manchester

£38k - £42k + benefits

My client is one of the UK`s leading providers of legal and handling services to the general insurance sector and they are looking for a passionate and ambitious Business Analyst to join their growing team.
The firm currently provides legal services to 12 of the UK`s 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs and credit hire.
As a result of continued organic growth, the firm is recognised as one of the UK`s fastest growing law firms with six offices, 34 partners and 720 employees, receiving in excess of 65,000 instructions per annum.

The purpose of the job and its primary objectives:

To perform business analysis activities for the identification, assessment and definition of requirements, and analyse and design solutions to complex business and IT processes; acting as an interface between IT and the Business. Working in collaboration with the Development, MI, Operational and Training departments, business leads and end-users, to understand and deliver successful business solutions.

Main Responsibilities:

Responsible for end to end business analysis for system and change projects; including requirements gathering, facilitating workshops, business impact analysis, technical specification, design/UI specification and implementation support.
Ensure PMO values and working practices, specifically planning, communication, documentation and delivery, are followed and supported.
Produce project documentation to capture, analyse and impact assess business requirements. Working to high standards of accuracy and complying with IT and PMO policies and guidelines.
Collaboratively engage with all levels of stakeholders and potentially clients, to elicit and investigate requirements and clearly explain technical solutions.
Collaboratively work with internal and external colleagues to design solutions and ensure delivery of desired outcomes for small and large projects.
Investigate and analyse complex technical system and operational processes and produce as-is and to-be process maps for stakeholder and technical use.
Develop with IT and the business, recommendations on different solutions, determine business, resource and cost impact and long-term scalability of solutions.
Work with the training department, business leads and end-users in the implementation and embedding of process change.
Work with the Programme and Project Managers to identify required projects tasks and contribute to development of project and implementation plans, highlighting process or resource constraints.

Essential skills:

Excellent communications skills, with the ability to present to a wide range of audiences
Ability to work with stakeholders at all levels
Ability to motivate others and lead change
Ability to work under pressure on multiple projects within the project timeframes
Experience of process change projects
Experience of software development and delivery projects
High level of attention to detail.
Minimum 3 years` experience of business analysis

Desirable skills:

Exposure to legal industry
Exposure to software development life cycle and Agile methodologies
Experience of User Acceptance Testing (UAT)

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment B

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Paul

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