Sales Administrator / Order Processor

Job Type:
Permanent
Job Sector:
Admin, Secretarial
Region:
London
Location:
Crayford
Salary Description:
Competitive
Posted:
29/05/2018
Recruiter:
TalentSpa Recuitment
Job Ref:
BA/SalesAdm3

Sales Administrator / Order Processor

Location: Crayford, Kent, DA1

Salary: Competitive

Our client is a multi-national aftermarket motorcycle parts manufacturer and distributor and international market brand leader within their Head Office in Crayford, Kent.

Purpose of the Sales Administrator / Order Processor:

To provide a pro-active and efficient sales administration service to a portfolio of UK and overseas customers in a fast paced customer focused environment.

They are looking for a Sales Administrator to join their sales team and help achieve their goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives. Their ideal candidate is goal orientated and has deep knowledge of customer service best practice. If you have exceptional organisational skills and thrive on being part of a team, we would like to meet you. Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Main Responsibilities of the Sales Administrator / Order Processor:

* Processing invoices of all sales transactions via email and phone
* Processing high volume of product orders/back orders
* Checking prices and contracts are up to date
* Supporting the sales for with general operations to help reach the teams objectives
* Taking phone calls from customers
* Liaising with customers regarding order status.
* Dealing with and responding to high volumes of emails
* Checking stock availability on ERP system (Microsoft Navision)
* To generate relevant picking & packing documentation for orders
* Developing good product knowledge and stay up-to-date with new products and features
* To up-sell new products
* To liaise with couriers to arrange collections.
* Arranging transport/logistic requirements for internal & external supplies and deliveries including preparation of shipping documents (bill of lading etc.).

From time to time your manager may ask you to undertake reasonable tasks not stated within this role but commensurate with your position.

Requirements of the Sales Administrator / Order Processor:

Essential:

* High organisational skills and ability to manage a number of projects at the same time.
* Previous experience in an order processing environment
* Ability to prioritise own workload
* Strong communication skills
* Must be details oriented
* Excellent Microsoft skills on Word and Excel
* Excellent customer service skills

Desirable:

* Previous experience using Microsoft Dynamics.
* Knowledge of motorcycle parts and/or similar background

General:

* Working hours are 37.5 per week
* 25 days + 8 days bank holiday
* Discretionary bonus scheme

All applications will be treated in the strictest of confidence.

If you feel that you meet the above criteria of this Sales Administrator / Order Processor role then please apply now!

No agencies.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .
Email:

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