Nutritional Advisor

Job Type:
Job Sector:
South East
£28,000 to £35,000 per annum
Job Ref:

A really exciting opportunity has arisen for a Nutritional Advisor. Must have customer service experience and enjoy working in a small team with the value of joining a growing business. Knowledge of Functional medicine concepts and nutritional therapy is a must!!!

Job Title: Assistant Customer Care and Nutritional Advisor

Reference No: 240334

Location: Wiltshire

Job Type: Permanent

Salary: Competitive

Job Description

• This role will involve direct interaction with members of the public to provide and process information in response to enquiries, concerns and requests received by phone electronically, or by letter. This will involve offering technical advice and answering health enquiries related to the use of live cultures, but also to resolve queries relating to delivery, orders and services

• This role will require the ability to constantly prioritise incoming queries and respond to them in a timely fashion

• Handle and resolve customer complaints relating to products, orders, and despatch - obtain and evaluate all relevant information to handle inquiries and complaints and update and record all details on customer accounts and complaints log

• Take consumer orders over the phone using simple online form

• Writing: creation of web content for the company website; technical writing that requires evaluating technical research studies, and copy for other sites and publications

• Liaise with other teams within the business as necessary

Contact Details:
Tel: 01233 658008
Fax: 01233 645702
Contact: Bryoni Charles

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