Client Account Manager

Job Type:
Job Sector:
Customer Service, Sales
South East
£18,000 to £30,000 per annum
Dynamite Recruitment Solutions
Job Ref:

Customer Account Manager

Location : Portsmouth

Hours of work : Monday to Friday : 9am to 5.30pm

Salary : �18000- �20000 basic plus commission , OTE �30000

You will receive a basic plus bonus for this position . The bonus will be earnt based on retention , upselling and customer satisfaction

There will be an opportunity for you to progress within this position

Dynamite recruitment is proud to be working in partnership with a very successful and growing corporate business who have offices across the country . Due to growth within the Portsmouth office our client is looking to recruit a Client Account Manager/ Customer Account Manager to join their well-established team

As an Account Manager you will be responsible for managing a portfolio of approximately 200 accounts . You will assist the client with their needs via email and on the telephone whilst remain proactive in building strong working relationships and maximising opportunities where possible .

There will be an opportunity to generate new accounts through marketing campaigns and other avenues .

This is a very varied position which would suit a target driven individual with good account management skills and experience and who prides themselves on the service that they provide

Your key duties will include the following

* To successfully manage a portfolio of business customers and assist them with a wide variety of enquiries
* Establish contact with prospective customer via email and on the telephone
* Build rapport with your clients and maintain long standing working relationships
* Establish needs , upsell and cross sell additional products and services
* Matching of products to customer needs
* Liaise with third parties to assist clients and investigate where necessary and ensure work is completed to agreed deadlines
* Making recommendations and securing customer commitment
* Data capture of relevant information and the completion of administration to support client accounts
* Providing outstanding customer services at all times

The ideal candidate will have :

* Previous experience within sales and account management
* Excellent communication skills
* Excellent listening skills
* Able to profile in an appropriate manner to best identify sales opportunities
* Excellent rapport building skills
* Ability to objection handle, recommend and close
* Excellent administration skills and be literate and numerate
* Good attention to detail

The role requires the ability to multi-task whilst maintaining an excellent level of service

To be considered please submit your CV Immediately

Key word: account management , sales , recruitment , new business client success manager , client accounts

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Contact Details:
Dynamite Recruitment Solutions
Tel: 02392 455422
Contact: Dynamite Recruitment

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