1st Line Support

Job Type:
Contract
Job Sector:
IT
Region:
East Anglia
Location:
Sandy
Salary:
£17.33 to £17.33 per hour
Posted:
30/05/2018
Recruiter:
STR
Job Ref:
HQ00089858

Service Desk Analyst- Tempsford (Sandy)- 3-6 month Contract- �125 a day LTD/Umbrella

Our client are a large private sector organisation who are looking for a Service Desk Analyst to provide a single point of contact for all IT related issues and requests.

Experience

-Demonstrate experience in providing excellent customer service
-Supporting and using Windows desktop operating systems
-Administration of Microsoft Active Directory
-Supporting and using Microsoft desktop applications such as Office and Outlook etc.
Knowledge
-Knowledge of desktop hardware, components and peripherals
-Knowledge of Windows 7 operating systems
-Good knowledge of Microsoft desktop applications
-Knowledge and understanding of customer care within an IT environment
-Knowledge of IT Service Desk or other call logging systems
-IT Service Management awareness

Qualifications & Training
-Experience in working within a Service Desk / Customer Service environment
-Customer Service training
-Desirable education to HNC level, or equivalent professional qualifications or experience
-Desirable relevant technical training certification e.g. A+, NVQ.
-Desirable ITIL Foundation

Shift work will be required working - 7-330pm, 8-430pm, 930-6pm

For further information and to apply please call Nikki at Excipion on 02392 322369 and send a copy of your up to date CV to ngee@excipion.com

STR Limited is acting as an Employment Business in relation to this vacancy.

Contact Details:
STR
Tel: +442392322394
Fax: 023 9237 4445
Contact: Jasmine Bowden
Email:

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