Experienced Vehicle Service & Warranty Administrator

Job Type:
Job Sector:
Customer Service
£19,200 to £20,200 per annum
Salary Description:
Competitive Basic Salary + Bonus
Pentagon Group
Job Ref:

Are you: Experienced with warranty processes? Looking for a new challenge? Proficient with IT systems including Kerridge & Microsoft Excel?If your answers are YES, then you may be the person we're looking for!Package descriptionWhen you join Imperial Commercials, from Day 1 you'll have access to a comprehensive benefits package including: 31 days holiday per year including Bank Holidays Retail discounts saving £££'s at high street stores, on-line and in supermarkets Team Member Auto-enrolment Pension Scheme with employer contribution Family & Friends Discounted Car Scheme Discounted BUPA Healthcare schemeWe also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.Main responsibilitiesWe are currently looking for an experienced Warranty & Service Administrator to join a busy, highly motivated Aftersales Team at our Hull site.You will be responsible for the processing of retail invoices talking to customers both face to face and over the phone following process to make successful warranty claims providing accurate and up to date customer vehicle records to the aftersales departmentIdeal candidateThe ideal candidate: MUST have previous experience in warranty processing retail invoicing experience will have a keen eye for detail with excellent numeracy, customer service and people skills.Experience using Kerridge would be a distinct advantage although not essential as training can be given.An understanding of HGV's would be advantageous.About the companyWith a network of 39 Dealer Locations across the UK, Imperial Commercials are the largest DAF Truck Dealer group in Worldwide.We are committed to supporting HGV and LCV operators to the highest standards, maximising vehicle up-time.  We offer a wide range of service and parts solutions to suit the varying needs of both individual vehicle users and Fleet operators.With over 1700 employees in the UK, we are committed to continuous technical training for both sales and technical colleagues including a substantial Apprenticeship Programme.Our parent company, IH Mobility Holdings Ltd is one of South Africa's largest companies, JSE listed with annual revenues of 120 billion ZAR (£7 billion approx) and have over 50,000 employees worldwide who are responsible for the growth and continued success of a group that began as a single car dealership in downtown Johannesburg in 1948.For more information please visit our website http://www.imperialcommercials.co.uk/pages/about-us

Contact Details:
Pentagon Group
Tel: 01226323060
Contact: Chellie Stevenson

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