HR Service Manager

Job Type:
Job Sector:
Customer Service
East Anglia
Salary Description:
£35,229 - £39,187 per annum
Job Ref:

South Norfolk Council has an exciting opportunity for an HR Service Manager to join the team based in Long Stratton, close to Norwich . You will join us on a full time, fixed term contract for 2 years, and you will be offered a competitive salary of £35,229 - £39,187 per annum. Innovation comes from those who take joy in their work! Do you enjoy working in and leading a busy HR team who focuses on customer service, quality and innovation? Are you knowledgeable in your field, able to manage projects and to exceed expectations showing enthusiasm and professionalism in all that you do? Then read on... What you could be part of… Our busy HR department deals with a range of queries from employees, managers and the public. Putting customer service first we aim to exceed expectations and provide a quality service using technology as much as possible to aid performance. You would be joining us at an exciting time and be involved with developing a new recruitment portal and establishing a specialised service relationship with a third party to manage our HR system to its maximum potential. Working at South Norfolk Council would enable you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital and our employees challenge themselves to develop new and innovative ways to improve the services that make a real difference to people’s lives. Key responsibilities of our HR Service Manager: - Driving transaction processes and change to aid efficiency - Improving and managing policies, processes and procedures - Using data to analyse performance and produce dashboard reports - Supporting on projects, restructures and employee relations work as required The ideal HR Service Manager will have the below skills and experience: - A CIPD qualification or demonstrate equivalent experience - A proven record in all areas of HR with a strong focus on recruitment, change management and data analysis. - It is important that you are a clear communicator who can instil confidence from the advice provided. - It is essential for this role that you have access to a car Benefits of becoming our HR Service Manager: - Employer pension contributions of 15% - Performance related pay up to 4% - 23 days holiday plus bank holidays (pro-rata for part time employees) - Flexi time - On site café - Compassionate leave and sickness entitlement for times of need As a Platinum Investors in People you will have regular reviews with your line manager and a personal development plan. We also support towards volunteering days in the community and encourage staff to be involved with fun activities to raise money for local and national charities. Closing date: 12 June 2018 Interview date: 27 June 2018 If you feel you are the right candidate for the role as our HR Service Manager then please click ‘apply’ now, we’d love to hear from you!

Contact Details:
Tel: not in use
Contact: Kris Clare

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