3rd Line Support, System Administrator, Microsoft, Citrix, Networking, Sys Admin

Job Type:
Job Sector:
£30,000 to £40,000 per annum
Salary Description:
�30k - 40k per year + Plus benefits
TalentSpa Recuitment
Job Ref:

3rd Line Support, System Administrator, Microsoft, Applications, Citrix, Networking, Sys Admin

My client are a leading service proovider based in Essex and are looking for a Systems Administrator to join their team on a permenant basis.

We are looking for a motivated and enthusiastic individual to hit the ground running, dealing with broad ranging technical issues including typical 1st line support through to complex infrastructure and virtualisation challenges.

You will ideally be from an MSP or IT Solutions background, with a high sense of ownership, and highly adaptable to change.

Qualifications/Experience required for the System Administrator role:

* Sophos
* MCSA: Office 365
* Win 2012 R2 /16
* Exchange Server
* Office Suite
* CCNA/ C-Cent
* Cisco ASA / Meraki router config
* Azure/AWS
* RDS/ Terminal Services
* Kaseya
* Experience supporting Citrix XenApp 5.x/6.x / 7.5

Purpose of the System Administrator:

* To diagnose and resolve problems and issues working within agreed Service Level Agreements (SLA).
* To conduct field support on client premise ensuring a professional image is always conveyed.
* To support the Service Desk Manager when managing service incidents.
* Both authoring and contributing to incident reports.
* Solution requirement gathering.
* Ensuring client satisfaction and maximising future revenue opportunities through maintaining a trusted advisor relationship with every client.

Nature and Scope of the System Administrator:

Job holder must be willing and able to;

* Ensure all responsibilities are met in accordance with company procedures and the Staff Handbook
* Maintain confidentiality of all company material and data which is not in the public domain
* Be flexible to be able to work beyond standard hours without further payment when necessary to meet objectives
* Keep up to date with the company service offerings as they pertain to their role.
* To contribute as required to the development of the company's objective to achieve ISO quality standard, to maintain the standards once achieved.
* The image they present to the customer will be reflected in customer satisfaction, future orders and profitability and is therefore of paramount importance.

Have a current valid driving licence.

If this would be of interest to you, please send your CV to bethany.hindes@talentspa.co.uk

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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