Store Leader Designate

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Salary Description:
TalentSpa Recuitment
Job Ref:

Store Leader Designate

Location: Bridgend

Salary: Competitive

Your role as the Store Leader Designate:

Your role as Store Leader Designate is to create a high performing, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to have a passion for the job they do and make sure they engage with our customers to understand their needs, so they sell the right products and service to them.

You will also manage individual's performance and develop the team to achieve and improve on business targets, store standards and compliance.

Reporting to the regional leader and having people management responsibility for the team members within the store, you will be given the opportunity to cover for the store leader in their absence.

Responsibilities of the Store Leader Designate:

* Leading the performance of the team with 1-2-1s and mentoring sessions
* Delivering regular, consistent and effective reviews and demonstrate effective mentoring behaviours
* Live observations and regular role play to improve performance
* Target and objective setting
* Using instore systems and working to process taking ownership of what you and the team do
* Being passionate about O2 products, services and propositions and understand what we offer as a business.
* Maximising productivity in the store and delivering store rotas in a timely manner
* Ensuring store is adhering to key compliance requirements in relation to store standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts
* Managing the store when required
* Working with your team to take ownership of the store appearance, taking pride in where you work
* Encouraging your team to have in-depth conversations with our customers, helping them to buy more easily.

Requirements of the Store Leader Designate:

* Someone who has worked in a fast-paced environment previously, can work to targets and deadlines
* Someone that can be able to lead, encourage and develop teams to be high performing
* Strong coaching skills
* Great communication skills
* Someone who can provide support, training and development
* Someone who understands the importance of delivering great customer service, putting the customer first in everything we do

What we will give you as the Store Leader Designate:

* Competitive salary
* Generous commission scheme
* 28 days holiday per financial year (pro rota)
* 3 additional days holiday for 3 years' service
* Fantastic induction programme
* Learning and Development support
* Cycle to work scheme
* Childcare vouchers
* O2 friends and family discount
* 2 paid volunteer days
* Regular incentive scheme

If you feel that you meet the above criteria of this Store Leader Designate role then please apply now!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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