Payroll Team Leader

Job Type:
Job Sector:
East Midlands
Salary Description:
From £30,000 to £30,000 per annum
Job Ref:

Payroll Team Leader 6 month fixed term contract Salary: Up to £30,000 + company benefits Bedford Our Client, a leading organisation within the technology and consultancy sector is currently seeking a Payroll Team Leader to join their dynamic team on a full time, contract basis in Bedford The suitable candidate will work as a dedicated point of contact for client allocation, providing clients and colleagues with support on payroll and payroll system issues as well as managing, coaching and developing a small team of Payroll administrators in order to ensure operational efficiency. Acting as a Subject Matter Expert within an Outsourced environment. Duties Include; · Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: · Delivering excellent service to internal and external clients · Utilising existing account and payroll knowledge to support the client base · Acting as a “go to” subject matter expert for specific payroll advice · Communicating with clients in a professional, effective and polite manner · Using the client management system to record details of all client contact; telephone, email or client visits · Completing Clients’ payroll instructions in the appropriate priority order · Possessing full awareness of specific client requirements, ensuring these are documented within the payroll system · Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model · Completing all tasks set (payroll and administrative) accurately and efficiently · Ensuring company policies and procedures are followed adopting professionalism at all times · Conducting account client reviews in person to review payroll service · Identifying and stepping in, where appropriate, to take responsibility for monitoring a team and appropriate work flow · Demonstrating competence in processing checking a Tier 1 or complex payroll accurately · Acting as a team/department contact for knowledge in statutory maternity pay, pensions and complex payroll issues · Demonstrating competence in processing/checking a Tier 1 or complex payroll accurately · Participating in projects aligned to deliver departmental or business objectives · Providing support on Applications and System Changes. · Tax reporting · Delivery of information to 3 rd parties · Underpayment management/overpayment management · End of Year Activities · Ensures SAP Payroll Calendar implementation Skills and Experience; · HR expertise (Personnel Administration, payroll) · Experience of leading or supervising a small team · Good analytical skills · Experience gathering information and problem solving · Good communication and customer service skills · Strong teamwork skills · Ability to work under pressure This is an exciting opportunity to join an interactive and dynamic team within a market leading, global organisation working Monday-Friday. Our client offer competitive benefits, modern and open plan working environments and structured training to support personal development. If you feel this could the right opportunity for you, email your CV to us directly or call for more information.

Contact Details:
Tel: not in use
Contact: Kris Clare

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