FTC Customer Service Administrator-Keynsham

Job Type:
Job Sector:
Customer Service
South West
Salary Description:
£20000 - £22000 per annum + Free Parking, Local Opportunity
Job Ref:

FTC Customer Service Administrator Keynsham £20,000 - £22,000 (DOE) Monday - Friday 08.00 hrs - 18.00 hrs Are you a confident and outgoing individual who is looking to work in a tight-knit, local business? Is giving a great level of customer service at the heart of what you do? Can you start immediately or at short notice and are looking for a stable contract? Office Angels Bristol are currently working closely with a family-run Construction business, in the recruitment of a Fixed Term Contract member of staff, in order to join their Rental department to cover a period of maternity leave for 9 months. Customer Service and working with speed and accuracy is at the heart of our client's business and therefore the successful candidate will be someone who thrives when giving an honest and friendly level of customer service and an individual who is passionate about showcasing excellent problem solving abilities. This is a challenging position that would suit a confident and 'bubbly' person who is able to deal with an ever-changing list of priorities with diplomacy whilst maintaining excellent customer service levels throughout. You will be joining a 'down-to-earth' company who have lots of longevity amongst their staff, so it's crucial that the new employee joining our client fits in with the current team dynamics and has the right work ethic. For all of your hard work, some of the benefits include free parking, an on-site canteen as well as a competitive salary, annual leave and pension package. Main duties are not exhaustive to but include: Taking telephone enquiries & emails in a professional and proactive manner Be a first and continued point of contact with customers from quote to completion stage and providing the best level of service to their customers to build up long-lasting relationships Taking initial quotes and liaising with Depot Manager to assist in arranging bookings to be sorted in a timely and efficient manner Resolving any day to day issues that may occur Raising contracts for customer Raising invoices and payment requests for customers using BACS or credit card facilities General administrative duties, such as filing, photocopying etc Assisting the accounts department with timesheet enquiries Experience required: Experience in working in a customer service focussed role, in a busy office setting Experience of handling difficult customers/complaint handling IT literate Due to the location, you must be able to commute with your own vehicle Personality traits needed: Outgoing and friendly Thorough approach to work Take own initiative Able to deal with difficult situations Approachable Thick skinned This is a contract role for 9 months but their may be scope for further work for the right candidate who proves themselves. If you can start immediately or at short notice, please apply to the role and give the office a call on 0117 9221941 as I'd love to discuss this exciting, local opportunity in more depth. The team at Office Angels Bristol are experts in their field, recruiting for a variety of clients of all industries and sizes throughout the area including Bristol City Centre, Avonmouth, Chipping Sodbury, Severn Beach, Yate, Aztec West, Clevedon, Weston-Super-Mare, Nailsea, Bath, Kingswood, Filton, Thornbury, Portishead, Hanham, Clifton and more. When we receive your application we consider whether there are other opportunities that might interest you, but feel free to help us by applying for all roles that suit your needs. For a range of advice designed to give you the head start you need in your search for work please visit our website. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

Contact Details:
Tel: not in use
Contact: Kris Clare

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