Sales Support & AV Design Engineer

Job Type:
Permanent
Job Sector:
IT
Region:
North West
Location:
Greater Manchester
Salary:
£30,000 to £35,000 per annum
Salary Description:
�30k - 35k per year + Car Allowance
Posted:
06/06/2018
Recruiter:
TalentSpa Recuitment
Job Ref:
AV/EST/BH

Sales Support & AV Design Engineer

Responsible to: Sales Director

Salary: �30k Plus car allowance

Covering the North of the Country and Scotland

Our client has been pioneering live streaming for the Public sector since 2000. They provide the hardware and software needed to give their clients the best meeting experience. From streaming solutions to microphone replacements and full AV installs we can help. Most of their solutions are provided within Council Chambers, meeting rooms and large functional spaces.

Much of their work involves the design of suitable AV systems that involve complex features and functions, but which must be easy to use and maintain. Their Audio-Visual designs incorporate many products from a wide range of manufacturers and specifically often include their Connect streaming product and software.

They are looking to appoint a dynamic professional who has a broad range of skill sets in the implementation and design of AV systems. You should have a willingness to learn, think holistically and be comfortable working on your own.

The role:

Your role will be to provide support to their sales team which includes front line on the road sales people, internal small sales and where relevant, bid support writer. This role will cover the north of the country and Scotland supporting the technicians and sales staff in those locations.

Good time management and organisations are essential as you will be expected to manage your tasks and activities between the office (Rawtenstall), home office and client appointments including technical site surveys.

Main Duties and Tasks

This role encompasses a variety of tasks but primarily has responsibility for producing the designs, documentation and training for client AV installs.

Duties include but are not limited to:

* AV system design of:

* Undertake full site surveys at potential new client sites to include an inventory of existing equipment
* Assess the customer requirements within the constraints of the site
* Work closely with the sales team to:
* Agree a solution that meets the customers' expectations
* Ensure tender responses are technically correct and fit for purpose

* Work closely with the Operations Team to:
* Agree a deliverable solution
* Ensure tender responses allow sufficient resource for installation and project management
* Be able to perform a full health check on existing equipment as part of the sale process for Service & Maintenance contracts
* Preparing documentation for customer handover including drawings, AV rack design and mounting information
* Training customers on system use and customer service on trouble shooting
* Commissioning installations
* Delivering AV training and documentation to clients post install
* Second level customer service support
* Build costing sheets in line with the design and the supplier quotes
* Write technical proposals for tendering or general priced proposals
* Provide reports following site surveys
* Attend site meetings to support sales either in a technical capacity or for product demonstrations. On occasions you may be required to do so alone
* Support internal small sales with product or technical guidance

Knowledge, Skills and Experience

Essential Requirements

- Audio visual experience is paramount and ideal candidate will have had installation experience

- AV system design: (As a minimum they expect you to be able to design an AV system)

- Outlin

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .
Email:

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