Rent Service Officer

Job Type:
Contract
Job Sector:
Public Sector
Region:
London
Location:
Unspecified
Salary Description:
£14.30 - £17.82/hour
Posted:
06/06/2018
Recruiter:
ATTB
Job Ref:

Working on behalf of our client, a local authority based in North West London, we are currently recruiting a Rent Service Officer.

Role purpose:
- To maximise income and eradicate debt owed to the council, while projecting
vulnerable customers.
- To provide effective and efficient casework on tenancies within a designated
patch or as directed.
- To undertake regular thorough ongoing account monitoring, data analysis,
inputting and updating.

The ideal candidate will have previous knowledge of the following:
- Experience in dealing with tenants in rent arrears
- Experience of providing support to tenants with debt and/or benefit
issues
- Knowledge and understanding of the legal aspects of housing
management, rent arrears collections
- Knowledge of Northgate V6
- Ability to deal effectively with challenging situations both on the phone
and face to face, remaining calm and professional at all times.
- Ability to carry out home visit and to record information gathered during
visit accurately

Please send CV to apply

Contact Details:
ATTB
Tel: not in use
Contact: Kris Clare
Email:

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