Lead Service Designer (UX, UI, Service Design, User Research, Design Research, Information Architecture, Interaction Design, Prototyping)

Job Type:
Permanent
Job Sector:
IT
Region:
London
Location:
London
Salary:
£65,000 to £95,000 per annum
Salary Description:
Up to UKP 95000 per year
Posted:
07/06/2018
Recruiter:
Anson McCade
Job Ref:
*AMC*PR\LSDK1

Lead Service Designer (UX, UI, Service Design, User Research, Design Research, Information Architecture, Interaction Design, Prototyping)  London, Birmingham Are you an experienced Lead Service Designer (UX, UI, Service Design, User Research, Design Research, Information Architecture, Interaction Design, Prototyping) who strives towards success and leads by example? This opportunity resides within one of the UK’s most rapidly growing, highly dynamic and culturally vibrant organisations and no less ranked in the top 50 of the Sunday Times Top 100 for the last 7 years running! Well they want you!As a Lead Service Designer (UX, UI, Service Design, User Research, Design Research, Information Architecture, Interaction Design, Prototyping) you will have a wealth of experience working in pure Agile working environments and a sound knowledge of technology trends! You will be responsible for exploiting current and emerging trends to identify and lead improvements to existing services as well as introducing new innovative and industry first service experiences.You would be joining a firm that boasts continuous opportunities for growth, training and development and the opportunity to work with new ground-breaking technology embedded within a team of industry experts. A quarter of their workforce has been promoted within the last 12 months!To top it off, this position provides a top of the market financial and benefits package with the perfect platform to advance your career.The successful candidate will:  Provide clear visibility of the end to end service experienceInput to and influence the future of the service experienceProvide guidance in user needs based design, design research, design thinking, and service design to senior stakeholders and product owners ​Lead the user research and design streams of a project or portfolio of projectsOwn and contribute to the user research planEnsure design consistency and integrity across products and projectsWork with the UR&D Team Lead to define and develop the research and design approach by establishing appropriate methodologies and deliverablesAs an industry thought leader in service design, drive innovation and affect change to enable our clients to provide outstanding service experiences ​Exploit current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiencesInspire user researchers and designer to constantly seek to innovate and design novel interactions to better meet user needs and to help keep Kainos ahead of its competitorsWork with the Principal Service Designer to help grow and develop the research and design team ​​ The following are required skills:  Expert understanding of information architecture, interaction design, visual design and prototypingExpert knowledge of qualitative research methodsSound knowledge and understanding of quantitative research methodsSound awareness of business and project constraints as they apply to the design of a service ​Thought leader and champion of service designAbility to influence broadly and communicate effectively at all levelsHighly capable of effective prioritisation of tasks and personal time managementA sound understanding of Agile delivery methodology If you’re interested in working as a Lead Service Designer (UX, UI, Service Design, User Research, Design Research, Information Architecture, Interaction Design, Prototyping) with the UK’s top digital technologies provider please submit your CV to Peter.Ruck@ansonmccade.com or contact Peter on 020 77 806 706 Reference: *AMC*PR\LSDK1Location: London, BirminghamStart: FlexibleDuration: PermanentRate: £65,000 – £95,000 + Bonus + Pension + MedicalAgency: Anson McCadeContact: Peter RuckEmail: Peter.Ruck@ansonmccade.comTelephone: 020 77 806 706

Contact Details:
Anson McCade
Tel: 0200 000 0000
Contact: Peter Ruck
Email:

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