Night Porter

Job Type:
Job Sector:
Catering, Hospitality
Salary Description:
£Competitive + Benefits
Job Ref:

Come and join our team as our Night Porter at our luxury castle in Wick, Scotland!

Situated on the shoreline at Sinclair Bay on the northernmost tip of Scotland - Our Luxury Highland Castle is one of the most romantic settings in the entire British Isles.

This iconic property will present a luxurious selection of guest rooms & suites, a traditional restaurant, a lounge for afternoon tea plus even our own onsite pub serving local favourites!

Due to continued success and growth, we are now looking to recruit an enthusiastic and organised Night Porter to join our team in Wick.

What can we do for you?

This will be an amazing opportunity with to join a great Company in a beautiful location; Staff Accommodation, great rates of pay and employee benefits!

Refer a friend - if you join our team and recommend a friend who also joins the team you will be rewarded!

What will I be responsible for?

Joining our team as Night Porter, you will be responsible for providing outstanding customer service in our establishment. You will be responsible for:

- Distribute keys and messages, communicate with guests on matters related to their stay.
- Assist guests with luggage and other bags/personal effects.
- Deal with critical or special situations arising in the hotel, e.g. guest ill health, and liaise with emergency services when they are in attendance.
- Investigate noise or disruption with unruly guests or other individuals within the hotel environment.
- Instigate fire checks with floor patrols of the building.
- Help to keep the buildings secure with floor checks, locking gates and access points.
- Assist in removal of undesirables from all areas within the hotel environment.
- Take over the duties of Reception and Cashiers once day-staff have finished their duties.

Who are we looking for?

As our ideal Night Porter, you will be able to demonstrate a good knowledge of customer service and some experience within a similar role. You will also require experience / knowledge of:

- Hospitality
- Concierge / Porter
- Security

If you feel you have the skills and experience required to excel in the role of our Night Porter, please click APPLY below to register your interest!

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Contact Details:
Tel: 02392856811
Contact: Holly Willis

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