Sales Administrator

Job Type:
Job Sector:
Admin, Secretarial
Salary Description:
TalentSpa Recuitment
Job Ref:

Sales Administrator

Location: Wimbledon, SW19

Salary: �21,500

Shift Pattern: 45 hours per week, 5 days over 7 (rotating each week)

Start time: 22:00pm-06:00am or 23:00pm-07:00am

About the company:

Solstice is a distribution company with a difference. Supplying London's Restaurants, Hotels, bars & Catering companies with fresh seasonal produce 7 days a week.

Our passion at Solstice is about meticulously sourcing and selecting the finest ingredients, whether they are from the Lincolnshire fens or the great Parisian market Rungis, Milan or humble market gardens. Such emphatic sourcing means that the client can relax in the knowledge that the essential groundwork has been done and that their order will be of unrivalled quality.

Personal qualities of the successful applicant will include a professional manner, strong influencing skills, a flexible, pragmatic and innovative approach, and a resilient and tenacious nature.

Duties of the Sales Administrator:

* To provide customer with relevant product and service information
* To respond to all customers enquiries appropriately & professionally and resolve customer complaints where necessary
* To answer all calls professionally, accurately and consistently providing customers with an efficient and effective service
* Record and update customer database with relevant information
* To resolve customer query effectively and efficiently and route calls to the appropriate resource where necessary
* Be pro-active in gaining an understanding of Solstice products, processes & services
* Effectively and consistently manage order cut off times and bespoke processes for all customers types including National Accounts
* Maintaining a professional and respectful manner when communicating with colleague and customers in line with Reynolds values
* Work as necessary to provide optimum cover to customers during business hours
* Attend staff meetings and training courses as required.

Requirements of the Sales Administrator:

* Previous experience of working in a similar Sales Administration role within a customer focused environment
* Experience of using a variety of software packages, such as Microsoft Word, Outlook, and Excel etc
* Strong Literacy and numeracy skills
* Have the ability to work on own initiative
* Be proactive and helpful.

Benefits offered to the Sales Administrator:

* Permanent contract
* 28 days paid annual leave including the Bank Holidays.

If you feel that you are suitable for this Sales Administrator role then please apply today!

Solstice is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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