IT Support Senior Technician

Job Type:
Job Sector:
East Anglia
£25,000 to £27,000 per annum
The One Group Technical
Job Ref:

IT Support Technician

Our successful IT support client is seeking to recruit a new and experienced IT Support Technician to join their growing business.

The business design, install and support IT networks for small and medium sized businesses. Specialising in Microsoft technologies they provide a complete, outsourced IT service including onsite and remote technical support, 24/7 system monitoring and supply of the latest hardware and software. They provide a challenging environment for ambitious Support Technicians with many opportunities to learn new products and skills.

This role will involve providing support for a wide range of clients from the Cambridge office involving both on premises Windows Server, Exchange and Office 365 cloud services. Your typical day will include server administration and troubleshooting together with dealing with escalations from the helpdesk. You will also be involved in regular installation project work from system overhauls to cloud migrations.

- Minimum of 3+ years’ experience in a similar role
- Experience with MS Windows Servers and MS Exchange
- Experience with office 365
- Azure experience highly desirable
- Analysis and diagnosis of complex support issues
- Experience in a client-facing role working with multiple clients would be beneficial

- Flexible Working shift pattern Monday-Friday
- 20 Days holiday
- Pension Contribution
- Great working environment

With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn’t just recruitment, it’s: Recruitment as it should be.

For more information, call us or visit our website at

Contact Details:
The One Group Technical
Tel: 01223237888
Contact: Todd Mills

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