Professional Services Consultant - Wembley

Job Type:
Permanent
Job Sector:
IT
Region:
London
Location:
Wembley
Salary Description:
Competitive
Posted:
11/06/2018
Recruiter:
Additional Resources
Job Ref:
SSO/D/038458

Professional Services Consultant - Wembley

Salary: £Competitive

Key words: Professional Services, technical implementation, presales, project delivery, incident escalation, messaging platforms, networking, server and storage hardware, Infrastructure-as-a-Service, cloud technologies, customer requirements, problem solving

The company

Our client is an established Information Technology Services and Solutions company with more than 30 years of IT innovation and excellent customer service.

The Role

This is an excellent opportunity for an experienced Professional Services Consultant to be actively involved in project delivery of technical implementation services (infrastructure and software), providing the hands-on skills necessary to deliver the solution and service successfully. The Professional Services Consultant will also act at a high- level for technical escalation for major incidents that cannot be resolved by other technical staff.

Duties Include:

Technical pre-sales (internal and external)
The primary function of the role is to take charge and manage the working of the Company`s technical requirements, both from an internal and external pre & post-sale supporting position. You will also be required to help lead and develop all areas of our technical resource to include, project management, project installations, client technical proposals, internal technical sales training, technical vendor certifications, mentoring and monitoring, and internal system/s management.
Small solution and service design
Enhancing, or developing, new fulfilment solutions and processes across a variety of operational areas
Develop, evaluate and agree both concept and detailed designs with stakeholders
Identify and agree business requirements and assumptions
Identify and develop all business processes, equipment and automation requirements
Gather requirements and assumptions, performing analysis and generating safe, productive, and economically viable designs
Design productive, safe and value for money solutions, which fully meet business requirements
Determine and specify any building requirements, assets or enabling works required
Gain stakeholder agreement of processes and proposed solutions
Deliver time-critical solutions, involving new challenges and technology
Mentoring and development of team members.

Essential Requirements

High level Support and Implementation experience of (for both current and emerging technologies)
Server and Storage Hardware, Operating Systems and Hypervisor Layers
Networking (wifi, switches, routers, firewalls, VPNs, etc.)
Messaging platforms (i.e. MS Exchange)
Infrastructure-as-a-Service 'cloud' technologies; including provisioning, management and delivery mechanisms
Backup, Replication and Disaster Recovery technologies
Ability to understand customer requirements and to implement a range of solutions (utilising the technologies above)
Strong written and verbal communication skills
`Can-do' Attitude
Commitment to Success
Problem solving and ability to work methodically and logically
To act as an ambassador for the company

Benefits include:

Career progression in leading technology environment
Industry recognised In-house training
Buddy system
Free parking
Pensions scheme
Rewards & Recognition 'soft' benefits scheme
Staff break-out area: pool tables and table football table
Quarterly team-building events
Free monthly 'international food' lunch for all me

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Sarah Soloway
Email:

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