Technical Services Manager

Job Type:
Job Sector:
South East
£30,905 to £30,905 per annum
Salary Description:
Competitive salary and fantastic benefits
Exclusive Hotels
Job Ref:

In a Nutshell

We’re a group of fabulous Hotels and Venues set in beautiful countryside and our hotels are full of great people… A great team.

We are actively seeking a Technical Services Manager to ensure that the Hotel, to include plant, fixtures and fittings are maintained to the highest standard through both planned and reactive maintenance, adhering to Heath, Safety and other legal requirements, whilst supporting the Hotel and services offered. 
Package descriptionAnd now for the good stuff

Hospitality is all about looking after people and we are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as excellent training, development and progression opportunities, other benefits include:

Competitive salary
Complimentary meals whilst on duty
Complimentary car parking
Perkz discount scheme
Discounted room nights across all Exclusive Hotels and Venues
Discounts on food and beverage across all Exclusive properties

Main responsibilitiesLots to do, but lots of fun

The Technical Services Manager will be responsible for…

Implement energy saving procedures and to ensure consistent compliance by hotel
Monitors utility bills to ensure charges are correct.
Ensure the engineering team are familiar and comply with the company and Statutory Health and Safety procedures
When required be available to assist the maintenance operations at other group hotels, including auditing on Health & Safety matters.
Act as liaison between hotel and outside contractors or technical services on major projects.
Manage repair and maintenance response times necessary to ensure customer satisfaction.
Understand the importance of building, maintenance and repair techniques increasing guest satisfaction in meeting and event areas.
Be knowledgeable of and comply with legislation and regulations pertaining to repair and maintenance
Oversee the refurbishment of public areas, bedrooms, mechanical and electrical plant.
Responsible for technical advances in equipment to ensure efficient and cost effective running of all plant and services.
Responsible for preparing the Property & Maintenance and utilities annual budget and preparing monthly forecasts.
Adhere to overall operational and financial goals, Business Plan and Budget.
Conduct regular equipment checks and preventive maintenance reporting to minimize replacement costs.
Compile and distribute team duty rotas
Ensure there is always adequate resources, people, time and materials available to deal with all eventualities.
Regularly inspect and monitor the condition of the entire building. 
Responsible  for the ongoing update and management of the property online health and safety portal Shieldyourself, 

Ideal candidateAre you right for us?

Experience in managing a team within a hotel establishment
A recognised qualification in Refrigeration & Air Conditioning
Excellent spoken and written English
Excellent working knowledge of Health and Safety and Fire Regulations
A skill based qualification such as Plumbing, Electrical, Carpentry etc.
Ability to deal with a wide range of basic maintenance repairs
Good proven organisation and planning skills gained through previous experience
Good knowledge of Microsoft Office
Good literacy and numeracy skills
Be an effective people manager 
Be an effective leader
The ability to liaise efficiently with other Hotel departments
Be proactive and forward thinking
Have good project management skills
Appropriately qualified
Valid UK driving licence

About the companyAre we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1.    We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2.    We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3.    We need extra milers. So if you think the job description is all you have to do, then we’re not for you.  

4.    You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

Contact Details:
Exclusive Hotels
Tel: 0200 000 0000
Contact: Sarah Lefley

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