Works Scheduler

Job Type:
Job Sector:
Customer Service
Castleford, Leeds
£21,000 per annum
Salary Description:
Job Ref:

Works Scheduler – Castleford, Leeds – Permanent – Full Time 37.5 hours - £21k pa + Amazing Benefits Do you have a strong planning/scheduling and customer service background?Have you worked in a fault desk environment within a facilities or engineering company?Do you have experience in the public sector or within an engineering environment?If so, Dynniq are looking to recruit enthusiastic individuals to join their Works Scheduling team based in Castleford - Leeds, working within a 24/7 fault desk environment. If you have great admin skills and a desire to work for a market leading company please apply today! About UsDynniq is a key provider of technology solutions and services to strategic road managers such as Highways England and Local Authorities across the UK and Ireland.Working with governmental and private sector clients across transport infrastructure, Dynniq provides a wide range of technology designed for transport management, monitoring and control. With our knowledge of traffic management systems, along with our telecommunications expertise to connect these, our highly experienced teams deliver end-to-end solutions from city management to roadside technology.The RoleDynniq are recruiting for a Works Scheduler, you will be responsible for ensuring that all faults are rectified in the most efficient manner ensuring the correct resource is used and it is completed in a timely manner. You will be working in a service desk environment amongst technical roles with alignment to regional depots and engineers in the field. Day to day you will ensure receipt of the intake of faults, planning, scheduling and dispatching of all faults to the engineers to the close off of the fault. You will be working on a rota basis doing 37.5 hours per week covering between the hours of 6am to 8pm, Monday – Friday. Key responsibilities, skills and attitudes GCSE level or equivalent education Experience of working in a planning/scheduler type role Telephone call handling Good working knowledge of Microsoft – word, excel etc  Able to review data and take action in line with contractual obligations The ability to work alone as well as part of a team The ability to work night shifts Organised, trustworthy and self-motivatedBenefitsAs well as providing a competitive salary and benefits package, Dynniq actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development and you will also receive: 23 days holiday rising to 28 days with bank holidays in addition, plus the option to buy and sell an agreed number of days Perkbox - employee benefits portal Generous employer pension contributions Employee Assistance Programme Life assurance up to 4x salaryNext StepIf you like the look of this Works Scheduler opportunity and have the necessary skills and experience, please apply today by clicking apply and completing our application process through staff-finda. We are looking to interview and hire a suitable candidate over the next few weeks and look forward to receiving your application.Dynniq has a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. Dynniq are an equal opportunities employer. Please note, applications received after the closing date will not be processed.Package descriptionWorks Scheduler – Castleford, Leeds – Permanent – Full Time 37.5 hours - £21k pa + Amazing Benefits

**Skills Required**

Fault Desk, Scheduler, Planner, Customer Service, Service Desk


Fault Desk, Scheduler, Planner, Customer Service, Service Desk

Contact Details:
Tel: 01962 676589
Contact: Ali O'Donnell

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