Works Scheduler

Job Type:
Permanent
Job Sector:
Customer Service
Region:
Yorkshire
Location:
Castleford, Leeds
Salary:
£21,000 to £21,000 per annum
Salary Description:
£21000 - £21000
Posted:
13/06/2018
Recruiter:
staff-finda
Job Ref:
finda/TP/15904/1674

Works Scheduler – Castleford, Leeds – Permanent – Full Time 38.5 hours - 24/7 Shift Work - £21k + Unsociable Hours Enhancement +  Amazing Benefits

Do you have a strong planning/scheduling and customer service background?

Have you worked in a fault desk environment?

Do you have experience within the engineering or facilities sector?

If so, Dynniq are looking to recruit enthusiastic individuals to join their Works Scheduling team based in Castleford – Leeds, working within a 24/7 fault desk environment.

 

If you have strong admin skills and this sounds like a great role for you please apply today!

 

About Us

Dynniq is a key provider of technology solutions and services to strategic road managers such as Highways England and Local Authorities across the UK and Ireland.

Working with governmental and private sector clients across transport infrastructure, Dynniq provides a wide range of technology designed for transport management, monitoring and control. With our knowledge of traffic management systems, along with our telecommunications expertise to connect these, our highly experienced teams deliver end-to-end solutions from city management to roadside technology.

The Role

Dynniq is looking for a Works Scheduler, in this role you will be responsible for ensuring that all faults are rectified in the most efficient manner ensuring the correct resource is used and it is completed in a timely manner. You will be working in a service desk environment amongst technical roles with alignment to regional depots and engineers in the field. Day to day you will ensure receipt of the intake of faults, planning, scheduling and dispatching of all faults to the engineers to the close off the fault.

 

The successful candidate will also possess a flexible working approach as the role is shift based, working 4 days on shift followed by 4 rest days off shift, on a continual rolling 12 hour shift rota including a one hour break, you will be required to work night shifts along with weekends. The day shift pattern is 07:00 - 19:00 and the night shift pattern is 19:00 – 07:00.

 

Key responsibilities, skills and attitudes


GCSE level or equivalent education
Experience of working in a planning/scheduler type role
Telephone call handling
Good working knowledge of Microsoft – word, excel etc
Is able to review data and take action in line with contractual obligations
The ability to work alone as well as part of a team
The ability to work night shifts
Organised, trustworthy and self-motivated


Benefits

As well as providing a competitive salary and benefits package, Dynniq actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development and you will also receive:


23 days holiday rising to 28 days with bank holidays in addition, plus the option to buy and sell an agreed number of days
Perkbox - employee benefits portal
Generous employer pension contributions
Employee Assistance Programme
Life assurance up to 4x salary
Enhanced hourly rate for hours worked between 8pm to 6am


Next Step

If you like the look of this Works Scheduler opportunity and have the necessary skills and experience, please apply today by clicking apply and completing our application process through staff-finda. We are looking to interview and hire a suitable candidate over the next few weeks and look forward to receiving your application.

Dynniq has a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. Dynniq are an equal opportunities employer. Please note, applications received after the closing date will not be processed.
Package descriptionWorks Scheduler – Castleford, Leeds – Permanent – Full Time 38.5 hours - 24/7 Shift Work - £21k pa + Unsociable Hours Enhancement + Amazing Benefits

**Skills Required**

Planner, Scheduler, Service Desk, Customer Service, Fault Desk

**Keywords**

Planner, Scheduler, Service Desk, Customer Service, Fault Desk

Contact Details:
staff-finda
Tel: 0200 000 0000
Contact: Emily Hart
Email:

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