Customer Support Officer

Job Type:
Permanent
Job Sector:
Charity, Voluntary
Region:
East Anglia
Location:
Peterborough
Salary:
£17,000 to £19,500 per annum
Posted:
13/06/2018
Recruiter:
The One Group Technical
Job Ref:
J27407

The one group has the pleasure of recruiting for a market leading organisation to join their growing team.

This is an exciting opportunity for a highly motivated and enthusiastic individual to join a an enthusiastic and supportive Care Team. We are looking for someone who is keen to engage with our supporters and stakeholders and offer the highest standards of Supporter Care.

With outstanding customer care skills and experience of working within both an inbound and outbound telephone contact team, you'll need to have a passion for customer engagement. A keen eye for detail is essential as the role will involve database management whilst supporting a busy, successful fund-raising team, ensuring donors and their gifts are accurately acknowledged, recorded on the database and any queries dealt with to conclusion. The successful candidate will need to have knowledge and experience of dealing with customers effectively through a variety of communication methods including telephone, email and social media.

In return, my client can offer the opportunity to be part of a fantastic team.. It’s an exciting time for the charity with lots of fresh new initiatives taking place that we want you to be involved in!

With a generous basic salary, flexible working hours and so much more this truly is a fantastic opportunity.

Short-listing begins immediately.

With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn't just recruitment, it’s: Recruitment as it should be.

For more information, call us or visit our website at www.theonegroup.co.uk

Contact Details:
The One Group Technical
Tel: 01733234000
Contact: Harry Nolan
Email:

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