Desktop Support Manager

Job Type:
Job Sector:
£40,000 to £45,000 per annum
The JM Group
Job Ref:

The JM Group is working with a large media company and is seeking a Desktop Support Manager on a permanent basis in London.

The ideal Desktop Support Manager will work within the IT Service Management team and ensure 2nd line support services are delivered effectively within a culture of continual service improvement.

The key skills and experience required are:

• Excellent Team Leadership skills
• 5+ years within a support environment
• 2+ years within a leader/manager position
• Strong 1st/2nd line support experience within an enterprise environment
• Excellent knowledge of Windows 7 & 10 enterprise & MAC OSX, and Office Suites
• Previous experience supporting MS Outlook & Exchange
• SAP, LANDesk, V10, OSX server experience
• Intermediate networking skills (TCP/IP)
• Understanding of Network Topology (including wireless), switches, routers etc.
• RSA Setup and administration
• Excellent Communication skills
• Previous experience leading a team.

If you are an experienced Desktop Support Manager with the required skills, please respond in the first instance with the most recent version of your CV.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Contact Details:
The JM Group
Tel: 02072517339
Fax: 020 7251 7303
Contact: Rebecca Green

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