Hotel Receptionist

Job Type:
Job Sector:
Admin, Secretarial
North West
Salary Description:
TalentSpa Recuitment
Job Ref:

Hotel Receptionist

Location: Manchester

Salary: Competitive

The Townhouse Hotel - Portland Street

Set in the heart of Manchester's vibrant city centre on the historic Portland Street thoroughfare, our client boasts 85 spacious bedrooms and a history dating back centuries.

Located within easy reach of Manchester Piccadilly Station, as well as the Manchester Opera House, Art Gallery, Arndale shopping complex, and historic Albert Square plus Manchester Central Convention Centre and the Bohemian Northern Quarter both only a 5 minute walk from the hotel, it is ideally positioned for those wishing to soak up the culture, history, commerce, and nightlife of this buzzing city.

What are they looking for?

We currently have an exciting opportunity to join the team as a Hotel Receptionist.

The role of Receptionist requires you to be responsible for creating those memorable guest moments. You are expected to maximise room revenues in line with the Company's standards, providing efficient assistance to all guest in a sincere and courteous manner, and always going the extra mile to ensure total guest satisfaction.

You will be the first face our guests see, a warm welcome makes that great first impression. You are expected to assist guests promptly upon arrival and departure, as per Company Standards for check in and out procedures, in conjunction with professionally and competently operating the telephone system.

You are required to demonstrate a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring their guests are assisted effectively.

The ideal candidate will is described as cheerful, open and approachable. The candidate must have excellent communication skills, organisation skills and be able to prioritise tasks. They will be motivated, passionate and most importantly connect with every guest to create those memorable experiences. At least one years' experience in a receptionist role is desirable.

What they offer in return?

In return, we will offer you a supportive workplace in a luxurious environment, uniform, competitive salary and excellent training and development opportunities, discounted Bespoke hotel stays. This post requires the candidate to be flexible and dedicated to the hospitality profession.

If you feel that you meet the above criteria of this Receptionist role then please apply now!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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