Business Analyst Team Leader (Legal/Insurance/IT)

Job Type:
Job Sector:
North West
£50,000 to £55,000 per annum
Salary Description:
£50000 - £55000 Per Annum
Additional Resources
Job Ref:

Business Analyst Team Leader (Legal/Insurance/IT) - Manchester

£50 to £55k basic + bonus + benefits

My client, a legal services company is looking for a Business Analyst Team Leader to be based in Manchester.
They are the leading providers of legal and handling services to the UK general insurance sector. Currently they provide specialist services to 12 of the UK`s 20 largest motor insurers in areas such as counter fraud, costs, credit hire, defendant services, large & complex injury and recoveries.
The core purposes of the job and its primary objectives:
Coordination of a growing team of eight Business Analysts; managing resource and providing an effective and proactive link between IT teams and business management. Ensuring PMO and IT processes and policies are applied, and undertaking quality assurance activities to ensure high standards of documentation and deliverables.
Working in collaboration with the IT Teams, Operational Managers and the L&D department to understand and deliver successful business solutions.

Responsible for leadership and supervision of the Business Analyst team, including supporting and developing individuals, and development and implementation of BA procedures and best practice.

Main Responsibilities:

Collaboratively work with Project Managers, IT teams and internal stakeholders to understand business strategies, risks and impacts; ensuring shared awareness and understanding across project teams.
Responsible for coordination of internal and external change requests, including reviewing and triaging requests.
Coordination of BA Team activities, including workload and resource planning, time estimations and activity tracking.
Supervision of Business Analysts, including check-ins, team meetings, performance and absence management, and evaluation of training and development needs
Conducting QA reviews of BA documentation and solutions; providing constructive feedback and recommendations, and ensuring high standards of quality and accuracy.
Take full responsibility for the leadership of the team and any necessary action to identify and implement improvement actions also ensuring high levels of employee satisfaction and productivity
Development and implementation of BA procedures and best practice.
Responsible for good governance of change; ensuring adherence of control gates, PMO values and working practices and compliance with IT and PMO policies and guidelines.
Ensuring solutions have considered business, client, resource and cost impact and long-term scalability.
Supporting the PMO Manager in developing new working practices and driving continuous improvement in the PMO methodology.
Escalating any risks, issues or concerns to the PMO Manager.

Essential skills:

Minimum three years` experience of business analysis
Minimum two years of management/team leader/supervisor experience
Experience of implementing software and process solutions
Ability to work with stakeholders at all levels of the organisation
Ability to motivate others and lead change
Ability to work under pressure and to tight deadlines
High level of attention to detail
Excellent organisational skills
Excellent written and oral communications skills

Desirable skills:

Experience in case/claims/customer management systems
Exposure to ITIL, SDLC, Prince or other project management or IT service delivery methodologies
Exposure to legal or insurance industry

Important Information: We endeavour to

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Paul

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