Sales Administrator

Job Type:
Job Sector:
West Midlands
Salary Description:
£20k - 23k per year + excellent benefits
Job Ref:

We are working with a globally recognised organisation who are currently recruiting for a Sales Administrator to join their offices in Birmingham. This position is an initial 12-month fixed term contract to cover maternity leave although it has potential to be made permanent. Joining this well-established company, you will be responsible for processing customer orders efficiently and in a timely manner. You will also act as the first point of contact for the office and provide professional after sales support via telephone and email. You will work Monday to Friday between the hours of 9:00am – 5:00pm. My client can offer you a very competitive salary which will be dependent on level of experience. You will be entitled to the following benefits: 22 days holiday (plus bank holidays) rising a day each year until it reaches 27 Free parking on site Subsidised canteen Healthcare scheme Pension scheme Discounted trips and activities Reduced gym membership Responsibilities of Sales Administrator Act a first point of contact for customers and Account Managers Process orders and track them from beginning to end ensuring successful delivery Run and utilise reports Raise approved credit and debit notes Provide after sales support i.e. damaged goods, picking errors, returns and invoice queries Respond to all customer correspondence via telephone and email Handle logistic queries and maintain good relationships with couriers Ensure customer database is regularly kept up to date Provide support to Account Managers and Field Sales by performing any ad-hoc duties required Keep customers updated on the status of their purchase order Check stock availability and prices on behalf of customer General administrative duties to support the department Understand and comply with all relevant company policies Previous Experience and Competencies of Sales Administrator Customer service experience is essential Educated to GCSE level or equivalent IT literate and competent user of Microsoft packages Excellent communication skills both written and verbal Excellent attention to detail and organisation skills Ability to work effectively independently and as part of a team Ability to use positive language and offer a calming presence Emphatic approach to customer liaison Willingness to learn Responsive and reactive when presented with challenges

Contact Details:
Tel: not in use
Contact: Kris Clare

You may return to your current search results by clicking here.


This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings