Telephonist/Receptionist (Temporary)

Job Type:
Job Sector:
Customer Service
East Midlands
£7.83 to £7.83 per month
Salary Description:
National Minimum / Living Hourly Rate
Pentagon Group
Job Ref:

Our Pentagon Burton Dealership, are looking for an experienced Telephonist/Receptionist who is pleasant, friendly and enthusiastic to be the first point of contact for our customer.This role is temporary initially for 3 months.Package descriptionWhen you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including: 30 days holiday per year (including Bank Holidays) Friends & Family Customer Referral Payments Team Member Recruitment Rewards Childcare Voucher Scheme Discounts on products and services that we provide Retail discounts saving £££'s at high street stores, on-line and in supermarkets Team Member Auto-enrolment Pension Scheme with employer contribution Family & Friends Discounted Car SchemeWe also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.Main responsibilitiesMain duties and responsibilities will include; Ensuring telephone calls are answered promptly and in accordance with Pentagon Group’s best practice. Receiving and welcome visiting customers at the dealership. Communicating clearly and effectively with all customers to advise them of matters relating to the availability of personnel. Undertaking other clerical and administrative duties as and when required by our dealership departments Dealing politely and effectively with customers on hold and return to them regularly to advise them of the status of the extension required and route them to other extensions as appropriate.Ideal candidateThe ideal candidate will; Have experience and hold skills within an reception/administration function. Be clearly spoken and eloquent. Possess good customer service skills Be numerate and literate at the clerical level required.Knowledge and understanding of telephone, switchboard & IT systems would be advantageous.About the companyAt Pentagon we believe any position with us isn't just another job, it&rsuo;s a career.  Our success over the last 25 years has been built on our Teams.People are at the heart of everything we do, so we’re always looking for those individuals who show commitment, enthusiasm, drive and can relate to our 5 Core Values that have been part of our Family since the very beginning.We now have 35 franchise points representing 14 different brands, 5 support locations and over 1200 Team Members.So if you are looking to join a company with year on year growth, fantastic learning and development opportunities, recognition & reward, you've just found it !For more company information, follow the link -

Contact Details:
Pentagon Group
Tel: 01226323060
Contact: Chellie Stevenson

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