IT Service Desk Analyst - Peterborough - Temp to Perm

Job Type:
Contract
Job Sector:
IT
Region:
East Anglia
Location:
Unspecified
Salary Description:
£11 - £13 p hour
Posted:
28/06/2018
Recruiter:
ATTB
Job Ref:

Concept are actively recruiting for an IT Service Desk Analyst in Peterborough You will be working for a leading IT Services organisation, on their rapidly growing Service Desk. This is a fantastic opportunity for someone who looking to progress their IT skill set or get their first role within IT. Job responsibilities; Act as an initial point of contact to external customers and ensure that incidents are fully managed through to resolution (escalate where applicable) Answering incoming calls and emails from customers and accurately logging incidents ensuring all relevant data is captured Provide an excellent level of customer service to internal and external customers Experience needed; Have a previous IT background either relevant experience or qualifications Experience in a service desk / customer support based role - ideally provide telephone based support Have a real drive and passion to progress into a role within the IT Industry This will be on an initial 3 month contract basis paying £11 - 13 per hour (dependant on experience) The shifts will be between 07:00 - 20:00 and will include a Saturday and Sunday shifts which are 1 in every 8 Please send a CV to find out more

Contact Details:
ATTB
Tel: not in use
Contact: Kris Clare
Email:

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